Event Manager

• Work with locations’ leaders and funeral directors to establish and maintain personalized sample vignettes for display
• Travel to locations and provide ongoing event planning and implementation education to staff to ensure celebrations result in anticipated outcomes
• Establish and maintain locations’ event related inventories such as linens, runners, overlays, utility kits and craft supplies
• Build trusting relationships with location staff to ensure events are set up timely and fully staffed throughout events
• Identify, establish and maintain local and online vendor lists to accommodate personalized service needs
• Establish corporate purchasing card, maintain expense tracking in the company’s information system and code receipts according to policies and guidelines
• Monthly submit revenue and expenditure reporting to market leadership
• Establish annual revenue goals and expenditures with market leadership

• Review all personalized order forms for celebration packages
• As needed, meet with families and funeral staff to determine venue site selections and personalized displays
• Maintain a sense of empathy and support when communicating with families
• Coordinate and implement the Celebration of Life Personalization Event
• Determine and obtain contents and items needed for services
• Purchase and adorn surprise keepsakes, etc. for each service
• Retrieve inventory displays and other items needed from storage
• Ensure staff scheduling for set up of events and breakdowns is in place
• Arrive and attend events as needed, adapting work schedule to accommodate dates and times
• In compliance with company policies and guidelines, ensure all pre and post forms and documentation are completed in a timely manner
• Acknowledge staff for exemplary support and provide constructive, effective feedback for areas of improvement when needed
• This is not intended to be an all-inclusive list of the essential functions or duties related to this job

• High school diploma or equivalent required
• Associate Degree in hospitality preferred but not required

• Valid state driver’s license in good standing

• Five years hospitality or event planning work experience including customer service, souring, revenue and expenditure tracking
• Two years funeral industry experience preferred but not required

• Ongoing ability to create and design personalized specialized events
• Leadership and team qualities
• Strong work ethic
• Ability to adapt to fluctuating schedules
• Ability to travel
• Strategic planning skills
• Organizational skills and attention to detail
• Effective and empathetic communication skills
• Intermediate MS Office suite skills

• Work indoors and outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting up to 25 pounds
• Frequent walking, kneeling and reaching

• Frequent need to work beyond “standard” business hours
• Travel within a region up to 50%

Service Corporation International