Sr. Analyst, 3PL Fulfillment
Pura
- Pleasant Grove, UT
- Permanent
- Full-time
- Monitor daily KPIs (order processing, fulfillment, outbound, returns, etc.) against established benchmarks.
- Track noncompliance, investigate root causes, and implement corrective and preventative measures.
- Partner with internal teams on product launches and promotional programs to ensure seamless execution by the 3PL.
- Engage with B2B account management, inventory control, sales order administration, and accounting to minimize order-related variances.
- Conduct regular site visits and audits at the 3PL facility to ensure adherence to standard operating procedures and overall compliance.
- Utilize intermediate to advanced Excel skills (VLOOKUP, SUMIF, pivot tables) to analyze fulfillment data.
- Prepare and present performance reports to management and recommend process improvements.
- Navigate carrier websites, 3PL WMS, and Pura NetSuite to track order status and identify trends.
- Develop expertise in 3PL WMS and Pura NetSuite to improve workflow and troubleshoot issues.
- Strong logistics and supply chain background (especially in 3PL or warehouse settings), excels in data analysis, and is adept at continuous improvement
- Lead and participate in special projects and assignments as required.
- You will drive operational excellence by identifying challenges, developing data-driven solutions, and ensuring best practices in fulfillment and delivery are followed.
- Bachelor’s degree in logistics, supply chain management, business administration, or a related field.
- Minimum 5 years of experience in a 3PL fulfillment, warehouse management, or related supply chain role.
- Proven track record of problem-solving and implementing process improvements in a logistics environment.
- Robust experience in B2B fulfillment with major retailers (Target, Walmart, Costco, Amazon/Pattern, Ulta, Sephora, Dillard’s, Container Store, etc.).
- Deep understanding of routing guides and the intricacies of perfect order execution for both DTC and B2B channels.
- Strong analytical abilities with intermediate to advanced Excel skills.
- Proficiency in WMS, carrier websites, and enterprise systems (e.g., Pura NetSuite) is a plus.
- Excellent organizational, communication, and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.