Manager, Clinical Informatics - Ambulatory Nursing
- Warrenville, IL
- Permanent
- Full-time
- Position: Manager, Clinical Informatics - Ambulatory Nursing
- Location: choice of Warrenville, IL / Skokie, IL / Arlington Heights, IL
- Full Time
- Hours: Monday-Friday, 8:00am - 4:30pm
- Required Travel: local travel to other corporate sites will be required
- Hybrid position
- Leading informatics projects related to ambulatory care, ensuring alignment with organizational goals and regulatory requirements.
- Collaborating with ambulatory clinical and administrative leaders to identify opportunities for improvement through technology and data.
- Managing a team of informatics specialists focused on ambulatory care.
- Developing and delivering training programs for ambulatory staff on the use of health information technology.
- Outpatient Workflow Optimization: Streamlining processes related to patient check-in, scheduling, telehealth, and referral management within ambulatory clinics and physician offices.
- Data-Driven Decision Support: Providing data and insights to support clinical and operational decision-making in ambulatory settings, focusing on improving efficiency, quality, and patient satisfaction.
- Solution Portfolio Management: Drives end-to-end activities for the assigned solutions portfolio and develops and leads teams to achieve high-performance outcomes, including planning, technical setup, testing, training, deployment, and ongoing optimization.
- Stakeholder Engagement and Governance Participation: Establishes relationships with domain leaders to understand strategic business needs and user needs, leading or participating in governance committees to collaborate with key stakeholders on priorities and workload management.
- Partnership Development: Develops strong partnerships with other fellow leaders to identify synergies and opportunities for improvement.
- Vendor Collaboration: Collaborates with vendors to ensure systems and solutions are achieving or exceeding the needs of Endeavor Health.
- Budget and Policy Management: Contributes to the development of capital and operating budgets, policy formulation and adherence, talent acquisition and management, governance activities, and other duties as assigned.
- Technology Systems Advocate and Awareness: Remains updated on the latest market technologies and promoting their implementation. Engages with industry organizations such as HIMSS, CHIME, Epic UGM/XGM, and VMWare World.
- Cross-Functional Collaboration: Collaborate and actively participate across functional components led by other leaders, ensuring overlaps and touch points are seamless, effective, efficient and achieve measurable outcomes.
- Strategic Support Liaison: Serves as bridge between clinical leaders, system operations, IT and Health Informatics leadership to develop strategy, support, optimization and other changes in health IT portfolio.
- Clinical Systems Optimization and EMR Advocacy: Drives the optimal use of clinical information systems, data, and technology to enhance patient care, safety and quality outcomes while championing EMR adoption and optimization throughout the organization.
- Change Management and Process Improvement: Acts as a change agent to improve workflows for clinician, nursing staff and clinical personnel, leading workflow analysis and process initiatives related to continuous improvement.
- Team Support and Performance Management: Supports, mentors and assigns work to Clinical Informatics teams both Nursing and Medical disciplines, managing team performance and contributing significantly to the performance review process.
- Compliance Partnership: Partners with clinical compliance in the survey process for accreditations and designations.
- Education: Bachelor’s degree in Nursing required.
- Certifications: Epic Certification(s) within Orders, ClinDoc and Ambulatory preferred.
- Experience: Three (3) or more years of experience in managing processes, applications, or systems in a healthcare setting or relevant related industries.
- Two (2) or more years of leadership experience as defined as essential to the role.
- Unique or Preferred Skills:
- Strong verbal, written and presentation communication skills essential.
- Solid understanding of information processing fundamentals and best practices.
- Ability to manage multiple complex projects with efficiency.
- Strong domain knowledge and interpersonal skills.
- Ability to plan, lead and implement initiatives.
- Personal and ethical accountability
- Demonstrated analytical and critical thinking for problem solving / issue resolution.
- A lean towards curiosity, out of the box thinking and innovative.
- Focus on people and active engagement in recruitment and retention.
- Data and outcomes driven.
- Experience and understanding of Policies and Protocols.
- Understanding of Regulatory requirements as related but not limited to:
- The Joint Commission
- CMS
- IDPH
- Project management skills.
- Proficiency in Microsoft Office applications.
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities