Franchise Marketing and Outreach Manager

Ian's Pizza

  • Madison, WI
  • $45,000-47,000 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Join the Ian's Pizza Team as the Franchise Marketing & Outreach ManagerWhy Ian's Pizza?
  • Competitive Compensation: Starting salary of $45,000-$47,000 annually ($21.63-$22.59/hour). If you are looking for hourly pay to give yourself some flexibility, we're open to that!
  • Health Care and Retirement: Premium and affordable health and dental care, retirement plan with 3% matching.
  • Paid Time Off: PTO starting at 96 hours annually for a new manager, 9 annual paid holidays, and paid parental leave.
  • Inclusive Culture: Join a diverse and inclusive team committed to the Big Five Code of Conduct: Dependability, Awareness, Connection, Generosity, and Effort.
How does the Marketing & Outreach Manager support Ian's Pizza?You are the ultimate Ian's rep and understand the Ian's Pizza experience like no other! Your primary responsibility is to authentically and enthusiastically represent the brand in several spaces, places, and contexts. You'll develop and maintain strong relationships inside and outside of Ian's Pizza to either bring Ian's Pizza to the people or bring the people to Ian's Pizza.Customer Experience
  • Evaluate and improve the customer experience with the look, feel, and accessibility of our restaurants.
  • Print, laminate, and set up display of in-store signage and print marketing materials.
  • Update POS menus, public menu listings, phone systems, hours listings as needed with closings, weekly specials, etc.
  • Manage design requests, working closely with management and cluster teams to understand their needs and effectively communicate those needs to design.
Promotions, Advertisements, and Collaborations
  • Track and allocate the marketing budgets, working closely with the Social Media Manager to track and share resources.
  • Collaborate with stores and clusters to brainstorm, organize, and execute specific initiatives to reach strategic goals.
  • Arrange paid partnerships, advertising, and marketing campaigns outside of social media.
Outreach and Relationship Management
  • Represent the brand at job fairs and outreach events.
  • Actively participate in sales calls and partnership meetings.
  • Plan staff parties, leadership training days, and staff volunteer events.
Donation Programs
  • Manage, organize, and complete donation requests.
  • Coordinate and facilitate the execution of donation nights.
  • Represent the Ian's Pizza brand in all communications and interactions with requesting groups.
While this job will require a great deal of independence, you will work with administrative staff, restaurant management, and marketing reps to coordinate events and promotions, as well as any changes or updates to the look and feel of the restaurants.While this role will not have you slinging slices or stretching dough regularly, we'll have you complete Front of House training, and we ask that you are ready and able to jump in to help at the ground-level for promotional and donation events, hiring events, and big sales days at the restaurants and off-sites. Not only does this help with your external relationships but your internal ones too!What Experience and Skills does the Marketing & Outreach Manager need?Experience
  • 2+ years of experience in marketing, sales, advertising, or promotions or equivalent associate or bachelor's degree in marketing or related fields.
  • Ability to use or learn to use administrative tools such as Google Calendar, Gmail, Google Sheets, etc.
  • Preferred: Past experience in restaurants, catering, or the bar industry, whether in a marketing capacity or any other capacity.
  • Preferred: Experience with managing and/or promoting donations programs or any kind of community outreach.
  • Preferred: Experience with Google products such as Docs, Sheets, and Forms.
Skills
  • Be personable and outgoing! Maintain positive communication and approachability with external partners and internal pizza pals.
  • Excitement! Represent Ian's Pizza with gusto!
  • Creativity! Support efforts with creative taglines, ad copy, and idea generation. Have an eye for aesthetics, knowing what looks good and on brand... and what doesn't.
  • Desire to exceed expectations! Embody what it means to work with us by providing excellent and timely customer service, attention to detail, organization, and communication.
  • Generous with your time and positive energy! Take the time to build relationships and show the community how much we care about their experience with us.
  • Dependable! Work both independently and collaboratively, follow through on your commitments, and set priorities and deadlines.
  • Self-awareness! Don't be shy about asking for help or guidance when it's needed, knowing where you excel and where you need more support.
  • Open and flexible! Open to both giving and receiving constructive feedback, and able to pivot quickly with changing needs and priorities.
Other
  • English language proficiency is required. Bilingual in Spanish is a major plus!
  • Ability to occasionally stand and walk for long periods of time. To occasionally bend, crouch, and lift up to 25 lbs. To occasionally use ovens, pizza cutters, and other equipment of the business.
  • Ability to be productive and focused in a variety of environments, including busy restaurant dining rooms!
  • Able to type on a keyboard, look at a computer screen, sit for extended periods.
  • Reliable transportation to and around Madison office and restaurant locations - occasional travel to Cedar Rapids and Milwaukee.
  • Must be 18+ to apply.
  • Must be authorized to work in the United States and able to provide adequate identification documentation at Orientation and/or Day One. For more information, you can visit
.Where and when does the Marketing & Outreach Manager get the job done?This position is a full-time, 40 hours per week, salaried position. While there is flexibility in your work schedule the majority of your work hours should fall during business hours, Monday-Friday 9am-5pm. You will regularly need to represent Ian's Pizza at events and meetings on nights and weekends, and you will flex your schedule as needed to maintain a good balance.This position will be based out of our Madison office, but you will spend a large amount of time at the store locations to stay connected to our people, our customers, and our culture. The role is hybrid with the opportunity to work remotely up to 25% of your time, with the remaining 75% broken up between store locations, the central office, and any off-site meetings or networking opportunities.Travel to other cluster locations such as Milwaukee or Cedar Rapids, as needed with advanced notice, anticipating 1-2 trips per month maximum.Are you ready?Join the Ian's Pizza team and turn your career dreams into reality! Apply on our website at to ensure we see your application right away.Priority deadline to apply: Monday, August 11th, 2025.Want to learn more about Ian's Pizza and the unique culture of our restaurants? Visit us, check out our website, and follow us on Instagram or Facebook!The video below highlights our 10-year Employee Posters, and what makes working at Ian's Pizza a place worth sticking around!

Ian's Pizza