Pharmacy Technician Call Center - Remote Mississippi
Gainwell Technologies
- Mississippi
- $31,400-44,800 per year
- Permanent
- Full-time
- Maintain compliance with PHI protocols and company confidentiality policies, ensuring secure handling of sensitive data.
- Process prior authorization requests promptly according to state client requirements.
- Complete approval process for prior authorizations meeting criteria without requiring pharmacist clinical judgment.
- Communicate effectively with providers regarding authorization status and address inquiries promptly.
- Assist members and providers in understanding pharmacy claims status, coverage rules, and plan benefits.
- Active pharmacy technician registration with MS Board of Pharmacy and certified pharmacy technician from accredited program (PTCB, ExCPT, etc.) or must obtain certification within 12 months
- 2 years of relevant experience as a pharmacy technician in retail pharmacy, hospital pharmacy, managed care, insurance, or pharmacy benefit management
- Knowledge of Microsoft office applications, e-mail, and computer applications required
- Video cameras must be used during all interviews.
- Remote (work from home)
- In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.