
Systems Engineer - Veeva Platform and Integrations
- Manchester, NH
- Permanent
- Full-time
- Collaborate on the design and lead the implementation of proposed Enterprise Applications solutions across a group of specific business applications or technologies based on enterprise business strategy, business capabilities and business requirements
- Lead the administration, configuration, and optimization of Veeva Vault PromoMats to support Sequel Med Tech’s Quality Management System (QMS).
- Develop custom solutions and integrations to automate workflows, enhance system capabilities, and integrate with third-party applications.
- Develop and maintain a strategic roadmap for the evolution of the quality management and business applications portfolio from current to future state in alignment with organizational goals and industry best practices.
- Document all solution architecture design and analysis work.
- Manage and implement all required changes for applications following change control best practices.
- Collaborate with Quality, Regulatory, Validation, IT teams, other G&A groups and Developers in the selection, design, implementation, and enhancement of Quality and business applications.
- Work with vendors and external partners to implement new modules, resolve issues, and optimize system performance.
- Serve as the primary liaison between the different G&A Groups, Quality, Regulatory, Commercial, Validation, HR, IT, and other business units, ensuring clear communication and understanding of priorities and needs.
- Develop and align policies, standards, and procedures related to finance and business applications.
- Ensure alignment with industry-specific regulations and maintain compliance with regulations such as CFR Part 11.
- Oversee the design, development, testing, and deployment of systems and solutions, ensuring alignment with stakeholder requirements, best practices, and industry standards.
- Manage the project budget, timeline, resources, risks, and issues, ensuring timely resolution and escalation.
- Coordinate with IT and external vendors to ensure seamless integration and adherence to compliance standards.
- Establish and maintain strong relationships with vendors, ensuring that products and services meet quality and performance expectations.
- Provide regular reports and insights on application performance, usage, and benefits realization to business partners and leadership.
- Analyze and recommend improvements to existing systems and processes to drive efficiency and effectiveness.
- Bachelor’s degree in IT, Business, or a related field preferred.
- 5+ years of experience managing Veeva Vault applications (PromoMats, or similar) preferably in a biotech/pharmaceutical/Med Device environment. Experience with Quality Docs, Training, MedComms, Clinical, RIM Vaults a plus.
- Experience working with the Veeva to develop custom functionalities, automate processes, and extend Veeva Vault capabilities.
- Proven ability to manage system implementations, enhancements, and integrations in a regulated environment.
- Experience with change management, release governance, and system lifecycle processes
- Proven ability to manage complex projects and lead cross-functional teams.
- Strong understanding of Veeva Platform is required.
- Strong understanding of GxP processes, Quality Management systems, and business application architecture.
- Working knowledge of change management, GxPs, 21 CFR Part 11/Annex 11 and related regulations & guidance.
- Thorough knowledge of relevant SOX compliance and regulatory standards.
- Exceptional communication and relationship-building skills.
- Project Management (e.g., PMP) or relevant technology certifications (e.g., Veeva Vault Admin Certification) is a plus.
- Data Management and analysis experience is a plus.
- Ensures environmental consciousness and safe practices are exhibited in decisions.
- Use of computer and telephone equipment and other related office accessories/devices to complete assignments.
- May work extended hours during peak business cycles.
- Physical requirements such as lifting specific weights.
- Some travelling is expected.