Pharmacy Technician - Refill Calls
- Tampa, FL
- Permanent
- Full-time
- Provide compassionate and knowledgeable assistance to patients, providers, and pharmacy team members.
- Conduct outbound patient refill phone calls and complete requests promptly.
- Answer and triage inbound inquiries appropriately.
- Clarify prescription orders with pharmacists and clinicians.
- Coordinate medication refills, including data entry and claims adjudication.
- Ensure proper medication stock and identify special storage requirements.
- Document work and update data using database applications.
- Facilitate patient access to medications and support process improvement initiatives.
- Maintain confidentiality and participate in professional development.
- Strong interpersonal and phone communication skills.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Organizational skills with attention to detail and dependability.
- Energetic, motivated team player with discretion and confidentiality skills.
- State registration as a pharmacy technician; national certification preferred.
- Minimum of 1 year of experience as a Pharmacy Technician; 5-8 years preferred.
- High school diploma or GED required.