Customer Support Integration EngineerJob DescriptionServe as the technical point of contact for customers integrating laser communication products into their systems. Provide hands-on support, training, and troubleshooting across platforms such as satellites, aircraft, and ground vehicles. Collaborate closely with internal engineering and sales teams to enhance product performance and customer satisfaction.Responsibilities
Act as the primary technical liaison for customers during integration processes.
Deliver hands-on support and training to customers on-site.
Troubleshoot and resolve technical issues with laser communication products.
Collaborate with internal engineering teams to enhance product features.
Work with sales teams to ensure customer satisfaction and address any concerns.
Essential Skills
At least 4 years of experience in aerospace or optical/electrical systems integration.
Proficiency in using test equipment, embedded systems, and Linux.
Excellent communication skills with the ability to explain technical concepts clearly.
Strong background in Electrical, Optical, Aerospace, Systems, or Test Engineering.
Additional Skills & Qualifications
Experience with laser communication systems and ruggedized military equipment.
Knowledge of environmental testing standards such as MIL-STD-810 and DO-160.
Work EnvironmentWork in a fast-paced, small team environment where you'll wear many hats and contribute to a variety of projects. Benefit from incredible team culture, strong 401k matching, and comprehensive medical benefits. Be part of an exciting milestone as the company launches its first 40 products, with a live broadcast event.Job Type & LocationThis is a Permanent position based out of Hawthorne, California.Pay and BenefitsThe pay range for this position is $100000.00 - $135000.00/yr.
A competitive salary, bonus, stock incentives (Vary by position)
Health, vision, and dental insurance
A 401k program with matching
A dynamic work environment
The capability to grow your career with the growth of the company
A flexible work environment
Workplace TypeThis is a fully onsite position in Hawthorne,CA.Application DeadlineThis position is anticipated to close on Sep 16, 2025.About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.
