Job Category: Product ManagementJob Description:Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate on the Wealth Management Planning Experience & Platform, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.You will have the opportunity to work with a wide network of systems, tools, and processes aimed at increasing advisor productivity and satisfaction. Your role will involve partnering with other product teams, designers, and technology teams across the organization to deliver intuitive, controlled, and seamless 529 college savings experiences for our advisors. This role provides a unique opportunity to influence across product lines and collaborate with senior stakeholders, contributing significantly to our ambitious business goals.Job responsibilities
Define strategy, operating model, and roadmap to achieve vision and business goals for innovative advisor facing 529 college savings applications. Own and drive a product roadmap to meet business goals and requirements
Understand the 529 college savings industry products, solutions, and competitive landscape to inform which initiatives and features to prioritize. Participate in user research to uncover advisor needs and inform feature definition
Partner with developers and UX designers to deliver intuitive, differentiated user experiences and validate design through advisor feedback
Collaborate with other product teams, stakeholders, and designers to deliver end-to-end product and experience. Partner with technology to triage issues end to end until full resolution is achieved. Communicate issue resolution to appropriate parties and escalate issue as necessary to ensure proper response
Embody true “customer-obsession” in identifying and leveraging user data, industry trends and varying forms of advisor and stakeholder feedback to shape the design and roadmap
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
Highly self-motivated with ability to remain composed under pressure and excel during periods of ambiguity
Commitment and self-motivation suitable to a start-up team in a large organization
Subject matter expertise around wealth management and/or personal finance desired
M.B.A. or graduate degree in relevant field desired
About Us:Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransAbout the Team:Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
