Onboarding Support Specialist

Adecco

  • Kansas City, MO
  • $18.50-20.00 per hour
  • Temporary
  • Full-time
  • 1 day ago
Adecco is seeking Onboarding Support Specialists for immediate openings with our client in Kansas City, MO. Weekly pay starting at $18.50-$20.00 per hour and competitive benefits with options such as medical, dental, vision, and 401(k). Apply now!As an Onboarding Support Specialist, you will support clients through outbound and follow-up calls, assisting with recently submitted Medicare applications and providing clear, accurate information across various communication channels. This includes addressing questions, resolving issues, and ensuring clients feel confident and satisfied with their selected plans. Responsibilities include verifying application details, guiding clients through Medicare Advantage and Supplement options, conducting Health Risk Assessments (HRA), and introducing Value Based Care (VBC) when appropriate. The role involves navigating multiple systems, maintaining accurate documentation, and managing client cases within CRM software, escalating when necessary. Meeting performance goals, contributing to team meetings and training, and supporting overall business objectives through additional duties are also key parts of this position.These Onboarding Specialist positions require the ability to attend an onsite interview with the client in Kansas City, MO. A High School Diploma or GED and at least 3 years of relevant experience are required, including a minimum of one year in pre-sales or customer service. Previous experience in the Medicare health insurance industry is preferred. Candidates must demonstrate a passion for delivering an exceptional customer experience and be adaptable to new technology while maintaining strong attention to detail and accuracy. Excellent written, verbal, and interpersonal communication skills are essential, along with the ability to work effectively in a fast-paced team environment while managing and prioritizing multiple projects with strict deadlines.Click on Apply Now to be considered for these Onboarding Support Specialist Jobs in Kansas City, MO.Pay Details: $18.50 to $20.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adecco