Operations / Client Success Specialist - Sentral

numo

  • Pittsburgh, PA
  • Permanent
  • Full-time
  • 27 days ago
  • Apply easily
Sentral - Company Overview

Think: Digital marketing that actually connects consumers with the things they want. Sentral is a well-funded, fast-moving startup that is building software to change the way that consumers find their next product to buy and rewards them for doing so in real time. We're housed within numo, a FinTech incubator.

Remote is ok (after all, who is in the office these days anyway?)!

Sentral ( is proudly backed by numo ( )

About the job
  • Help found a company and be comfortable building the airplane while flying it
  • Be an integral part of onboarding new clients and supporting their success while using our products in a positive and supportive way
  • Collaborate with all parts of the team (developers, product managers, design and compliance & regulatory) to make sure that we're able to deliver as promised
  • Provide back-office to support to our partners to keep things running smoothly
  • Provide best in class customer service for our customers
  • Other duties as assigned
We're looking for team members with
  • Excellent research and analytical skills
  • Strong written and verbal communication
  • Ability to work independently, multi-task and prioritize duties
  • An eye for detail
  • Passion for supporting products that connect consumers with deals
  • Customer empathy and passion for helping people
  • Sense of urgency
We'd prefer team members with
  • Prior startup experience
  • Prior experience in Payments, AdTech or financial services
  • Outstanding written and oral communication skills
What we offer
  • Passionate, driven team members
  • Competitive salary
  • Opportunity to own equity in the product you develop
  • Cool office space at East Liberty
  • Great benefits
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