
Radiology Tech Aide
- Everett, WA
- $33,280-57,600 per year
- Permanent
- Full-time
- Mammography Tracking
- Generates, mails, and tracks mammography letters, including undeliverable mail
- Answers inbound and makes outbound patient phone calls
- Enters data into the Epic patient chart, enters and maintains information and generates reports
- Retrieves pathology reports, tracks abnormal mammograms
- Enters orders and does some scheduling and rescheduling of exams
- Copies patient records onto discs or faxes paperwork
- Communicates with technologists, physicians, and clinical staff
- Contacts outside facilities to retrieve patient records
- Maintains all necessary records and data entry into the Mammography Tracking System
- Tracks all abnormal mammograms into the Epic system per MQSA regulations
- Maintains organized detailed records for inspection
- Customer Service and Patient Care
- Obtains and enters accurate health history from the patient
- Fosters excellent working relationships with patients, coworkers, radiologists, physicians, and other departments
- Reports all patient feedback to Mammography Supervisor
- Works with the technologist staff on projects as needed
- Department Maintenance
- Maintains a neat, clean, and organized work area
- Assists with daily operations of the mammography department as needed
- Maintains supply inventories in work area
- Reports software failures to IT, communicates information to coworkers using heat ticket log and email
- Promote a positive and productive work environment by acting in a courteous and respectful manner toward fellow employees, physicians, and patients
- Performs other duties as assigned
- High school diploma, or GED
- Working knowledge of computer skills to include Microsoft Office Word, Excel, and Power point
- Working knowledge of MQSA and Women’s Imaging exams
- Working knowledge of medical terminology
- Knowledge of Radiology procedures
- Familiarity with pathology reports and Imaging reports
- 2+ years of experience in Radiology or a Women’s Imaging Practice
- Mammography tracking experience
- Excellent verbal communication, organizational, and problem-solving skills
- Attention to detail, and comfortable speaking over the phone with patients under sometimes stressful circumstances in a professional manner
- Skills in establishing and maintaining effective working relationships with patients, medical staff, and the public
- Apply written guidelines and standardized work practices
- Ability to identify problems
- Ability to communicate clearly
- Excellent customer service
- High level of professionalism