Assistant Store Manager

• Weekend Shift Premium of an additional $1.00/hour on Saturday and Sunday shifts!
• Monthly bonus program - Currently an average ASM earns an extra $2+/hour in bonus compensation with our monthly bonus program!
• Career development opportunities
• PTO increases after 1 year, 2 years, and 4 years!
• Full benefits package including medical, dental, vision insurance, retirement plan - click here to learn more!
• 15% discount at our retail stores

• Assists in managing the team and store processes effectively to meet sales and production goals monthly, quarterly and annually.
• Trains and coaches employees using various platforms including in-person, online, and written processes.
• Regularly provides work performance feedback to employees using GCI's values of love, kindness, and respect.
• Provides communication within the store through team meetings, one-on-one conversations, electronically, and by posting or distributing relevant written materials.
• Supports the Mission department and activities through our round-up program, promoting Mission activities and programs, supporting Mission goals and employees.
• Provides excellent customer service and responds effectively and promptly to customer needs.
• Assists in managing store DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals.
• Partners with Store Manager and Safety & Loss Control Specialist to monitor and manage safety processes, regular safety activities, and safety training.
• Effectively uses technology such as Microsoft Office suite, Point of Sales system, Human Resources Information System, cash register operations system, camera system, to communicate, monitor, and track store metrics.
• Analyzes expenses, production, and sales to achieve revenue goals to support and fund Goodwill of Central Iowa's mission. Participates in monthly financial calls. Competes regular KPI reports, oversees employee timekeeping, and completes bi-weekly payroll actions.
• Regularly completes and submits reports, performs employee actions within the HRIS (human resources information system), monitors and updates timekeeping and payroll data for team members, monitors employee training progress in the LMS (learning management system) and assists employees in accessing their records and training within our systems.
• Monitors and assists in maintaining internal and external appearance standards including floor care, store cleanliness, cash register organization, fixture organization, parking lot area, shopping cart store entry, and signage.
• Performs other duties as assigned.

• Experienced in successfully coaching and training employees.
• Able to work independently and be flexible; adapt to change.
• Organized, detail oriented, and skilled in time management.
• Able to proficiently run a cash register and perform basic math.
• Proficient in Microsoft office suite including Word, Excel, and Outlook.
• Operate wheeled carts and clothing racks, pallet jacks, potential forklift operation dependent on work location.
• Be able to pass a criminal background check and dependent adult and child abuse background check.

• High school diploma or its equivalent.
• A minimum of 12 months of related full-time paid employment, including at least 6 months of supervisory experience, or a minimum of 1 year of full-time employment at a Goodwill of Central Iowa retail store.
• Access to reliable transportation for regular participation in work and possess valid Iowa Driver's License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
• Able to obtain First Aid/CPR certification.

• Ability to carry, lift, push or pull 20 pounds frequently.
• Ability to carry, lift, push or pull up to 40 pounds occasionally.
• Ability to tolerate variations in work environment temperature.
• Ability to stand and remain physically active for long periods of time.

• Availability to work: days, evenings, and weekends.
• Fast-paced and highly physically active.
• Variant work environment temperature.

Goodwill Industries