Infrastructure Performance Manager, Colocation Business Development, AMER Data Center Supply Solutions

Amazon

  • Seattle, WA
  • Permanent
  • Full-time
  • 7 days ago
DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS' Data Center Capacity Supply Team works to deliver capacity supply options across multiple network footprint opportunities to meet the needs of customer demands. We are a team of highly motivated professionals who enable the capacity needed to support AWS customers and optimize the largest cloud services company on earth!The AWS Infrastructure Performance Partner Management (IPM) team performs a vendor management function for Colocation (colo) Data Center vendors with which AWS has deployments. The team manages AWS' colo vendor performance through internal feedback mechanisms as well as a formal business review program where vendors are measured on operational performance, contractual compliance, and infrastructure reliability. This is a key business management function that is required to satisfy AWS System and Organization Controls (SOC) compliance. IPM is responsible for commercial transactions including MTSA's, amendments, and expansions. In addition, IPM serves as an escalation point for both our internal and external partners, manage contractual service level violations, and infrastructure risk reduction projects. Finally, the IPM team serves as a subject matter expert that works cross-organizational with other teams in AWS to deliver service level improvements and scaling initiatives by leveraging the commercial and contractual relationships with AWS' colocation vendors. Through these activities, the function supports and empowers Operations, Security, Engineering, and other key stakeholders, both internal and external, to drive continuous improvements in order to deliver a better and more reliable AWS customer experience.Key job responsibilities
Key Responsibilities for this position
. Support and/or drive special projects for infrastructure improvements and risk mitigations
· Identify and drive targeted improvement initiatives
. Manage the commercial and operational relationships with assigned infrastructure partners
. Own cadence and content of our team's internal business review schedule, including reporting
. Manage and evolve our IPM partner performance dashboards
. Support the need for reporting from our business support systemsAbout the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.BASIC QUALIFICATIONS5+ years of End to End Contract Management
5+ year of Vendor Performance Management Bachelors Degree in engineering, business, or related discipline
5+ years work experience in Data Center supply chain management.PREFERRED QUALIFICATIONSMasters Degree in engineering, business (MBA), or related discipline 5+ years contract negotiations 10+ Years vendor managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,100/year in our lowest geographic market up to $220,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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