
Relationship Manager Assistant II
- Panama City, FL
- Permanent
- Full-time
- Prepare and review all account documentation pertinent to loans.
- Review loan files to ensure the completeness of the file, and that all collateral has been properly secured
- Maintain and clear all CIP, credit, insurance and policy exceptions
- Maintain and prepare future maturities
- Open/Close DDA, Savings and TD accounts – complete customer transactions
- File maintenance – address changes, CIP updates, check/check card orders, transfers, wires, etc.
- Coordinate loan renewal efforts
- Fee refunds as approved by RM
- Discover and communicate cross sell opportunities
- Assist with community outreach and business development activities
- Enter loan applications in ACTion with direction from RM
- Process invoices and expense reports
- Cover phone calls and customer meetings as necessary and keep manager informed of all activities within department
- Set appointments for Loan Officers as needed
- Promote the bank’s products and services
- Build and maintain positive relations with all customers, potential customers and co-workers
- Perform as a team member in allocating and coordinating the work flow
- Contribute to the fulfillment of department and company objectives and goals
- Comply with all department and company policies, procedures and regulations
- Remain current on all pertinent consumer lending and other financial institution-related laws and regulations
- Interacts with a range of individuals, both within and outside the immediate team, to convey basic information
- Some accountability for medium-term tasks and many recurring basic initiatives
- Limited use of judgment related to administrative issues
- Understanding of support discipline
- Understanding of straightforward, administrative, and/or other basic business services
- Stable job history
- Exceptional verbal, organizational and interpersonal skills
- Ability to write reports and correspondence
- Ability to read and comprehend documents
- Ability to calculate basic financial figures and amounts
- Proficient in computer skills and knowledge of word processing, spreadsheet, internet, e-mail, database, presentation, and project software (Microsoft Office)
- Professional appearance and demeanor
- Ability to complete detailed work
- Ability to enter data correctly using keyboard, typewriter and calculator
- Ability to operate general office equipment
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- High school diploma or equivalent
- Bachelor’s degree (B.A.); or 2 - 6 years related experience and/or training
- Regular and reliable attendance
- Works cooperatively with others