Medical Assistant

• Greet patients and express sensitivity to patient needs and conditions.
• Assess and document general condition of patients, including recording chief complaints, vital signs, weight, medications, and social history.
• Record services and diagnoses accurately for completion of encounter forms, requisitions, consent forms, and advance beneficiary notices.
• Assist providers with patient examinations, procedures, and treatments according to established protocols.
• Independently perform ancillary services, including venipuncture and x-rays, per protocols.
• Maintain medical records, including preparation of charts and filing of correspondence and test results.
• Coordinate care through messaging patient telephone calls, scheduling appointments, and communicating prescription refills according to established protocols.
• Use EMR and other computer applications to accomplish tasks according to policies and procedures.
• Track ordered or pending tests, procedures, and referrals according to protocol.
• Administer medication orally and via intra-muscular injection as directed by physician order.
• Determine eligibility and obtain authorization for services.
• Schedule tests and appointments for referred services and track referrals made for services.
• Promote patient wellness by providing patient education as directed by the provider.
• Utilize advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
• Participate in quality initiatives and safety functions.
• Assist in identifying and ordering needed supplies.
• Remain informed and compliant with current policies and procedures.
• Maintain exemplary patient satisfaction and participate as an engaged team member.
• Exercise independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.
• Work directly with patients and/or customers, as well as with internal/external customers and other healthcare professionals and staff.
• Work frequently with individuals at director level or above.

• Effective interpersonal, written, and oral communication skills.
• Demonstrated patient care skills.
• Demonstrated PC skills.
• Ability to organize and prioritize work in an effective and efficient manner.
• Understanding of healthcare delivery processes in the medical office.

• Completion of an approved Medical Assistant Educational Program or one year of related experience within the last five years.
• High School Diploma or GED.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

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