
Sr Manager, Software Engineering
- San Jose, CA
- Permanent
- Full-time
- Manages multiple projects through direct reports and may directly manage individual software development projects. Ensures project delivery through supervision of costs, methods, and staffing
- Sets operational targets that impact their group and drives operational rigor around engineering KPIs such as unit test coverage, uptime/resiliency targets, execution velocity
- Responsible for the delivery of projects and continuous improvement that impact up to three domains
- Leads the effort in resolving highly complex or unique technical situations that impact business success or addresses future concepts, products, or technologies
- Creates the roadmap for multiple scrum teams. Responsible for turning a high-level operational strategy into a well-defined resourcing plan
- Demonstrates perseverance in pursuing difficult, complex, or ambiguous goals or problems, applying advanced analytical thought and judgment.
- Collaborates with direct team, managers in org, stakeholders, managers in other orgs and business stakeholders
- Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
- Previous management experience
- Experience with AI/ML integration in developer tools and test automation
- Knowledge of advanced testing methodologies (chaos engineering, shift-left testing)
- Background in enterprise-scale platforms serving thousands of developers
- Experience with multi-tenant architectures and developer self-service platforms
- Fintech or payments industry experience with understanding of compliance and security requirements
- Experience at high-growth technology companies with rapid scaling challenges
- Background in platform engineering or developer experience roles
- Experience leading organizational change management and platform migrations
- Track record of building high-performing, diverse teams with strong retention rates
- Demonstrated ability to foster innovation and drive adoption of new technologies
- Experience with incident management and leading teams through critical production issues