Regional Manager - San Francisco
- San Francisco, CA
- $95,000 per year
- Permanent
- Full-time
- Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives
- Performs timely performance evaluations on employees and assists Property Managers with site-level employees.
- Approves all new hires, status changes, and terminations for on-site personnel in coordination with Human Resources and the Regional Vice President.
- Compiles comprehensive reports regarding performance of employees.
- Responsible for implementation of all laws, regulations and policies regarding fair housing, employment practices, safety rules and all other company policies and procedures
- Prepares annual operating and capital budgets
- Reviews financial statements and reports
- Supervises the collection of delinquent resident accounts
- Ensures accuracy of accounting/ rent roll reporting
- Prepares annual rent increase proposals and other financial worksheets, as may be required by JSCo, owner or regulatory agency.
- Assists in the development, implementation and maintenance of internal controls and procedures that provide operation and fiscal control, cost savings, projections, planning, forecasting and effective utilization of assets and properties
- Ensures compliance with requirements outlined in regulatory agreements, contracts, company policies and procedures and that federal, state and local laws are adhered to at all times.
- Reviews new move in files, recertification files and periodically reviews the Waiting List(s). Verifies rent calculation and the documents used.
- Responsible for interacting directly with the sponsor and regulatory agencies such as HUD, CHFA, HCD, and TCAC.
- Attends meetings requested by regulatory agencies
- Responsible for placing appropriate property insurance, as approved by the owner
- Develop and implement a marketing plan in accordance with existing Affirmative Fair Marketing Plan, as approved by JSCo.
- Conducts regular inspections of property and vacant apartments.
- Makes recommendations to improve marketing and leasing effectiveness.
- Review traffic reports and keep accurate records to be used as a tool for advertising
- Review Marketing/Concession Log to ensure all changes are documented in reference to concessions and resident selection criteria
- Compile and prepare marketing and lease-up, fit –up, supply budgets
- Coordinate start-up of operations including application process, contract and service procurement, staff hiring and training.
- Maintain and review s weekly reports to Owner
- Develop marketing materials and advertising
- Physical Condition
- Review wait list to ensure that it is being maintained properly on Boston Post
- Walk vacant units to survey rent readiness
- Walk grounds to ensure that the highest standards are maintained
- Discuss with site manager any current resident issues or maintenance issues
- Review recent tenant income certifications for accuracy and timeliness
- Review Delinquency report and take applicable action
- Manage on-site staff through periodic site visits, scheduled and unscheduled. Utilize consistent verbal and written communications to provide instructions and feedback. Encourage a team environment at all levels.
- Coordinate capital improvements
- Review maintenance requests to ensure repairs are completed in a timely manner and filed in the maintenance file.
- Supervise resident evictions and assists with investigating complaints. Work closely with legal counsel for the property on all matters pertaining to the property.
- Promote harmonious relations among residents, staff vendors, and the community at-large and the on-site social services coordinator.
- Assist in the development and implementation of resident activities and property management programs.
- Develop and maintain relations with community services agencies and other affordable housing groups in an effort to supplement property management service and future resident base.
- Effectively and professionally interacts and communicates with senior management, property managers, other employees, vendors, residents, senior staff, owners, sponsors and clients, public agencies.
- Prepare comprehensive and detailed reports for senior management, clients and agencies. Meet with clients on a regular basis and provide written and verbal reports as needed.
- Promote harmonious relations among residents, staff, vendors, and the community at-large.
- Demonstrated knowledge in the implementation and maintenance of compliance programs, including but not limited to Department of Housing and Urban Development (HUD), Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, California Housing Rehabilitation Program (CHRP), California Housing Finance Agency (CHFA). Assisted Housing Program (AHP) properties and Project-Based Voucher program through the Housing Authority (PBV).
- Demonstrated knowledge of applicable local and federal housing laws including Fair Housing and Landlord and Tenant laws required.
- Demonstrated ability to support and develop diverse environment.
- Able to work in a fast-paced environment with ability to prioritize assignments to meet deadlines.
- Demonstrated knowledge of Microsoft Word, Excel and Outlook are essential. Boston Post software knowledge is a plus.
- This position interacts with internal and external individuals (employees, managers and government agencies) on a regular basis: in person, phone and email
- It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations
- Sitting and standing for extended periods of time is necessary
- It is necessary for the position to lift heavy boxes of documents and move them to a storage room that may be dusty
- It is necessary for the position to drive extensively to various property locations
- Medical, dental and vision care; preventative medical care paid at 100%.
- Vacation leave of up to ten days per year in the first year.
- Up to 72 hours of sick time per year.
- Flexible Spending Accounts for Health Care and Dependent Care.
- Company paid Life AD&D Long Term Disability.
- Free, confidential counseling through our Employee Assistance Program.
- Commuter benefit program.
- Discounts for AT&T and ClassPass.
- $50 annual Wellness Reimbursement.
- Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
- Free, confidential counseling through our Employee Assistance Program.
- Commuter benefit program.
- Discounts for AT&T and ClassPass.
- $50 annual Wellness Reimbursement.
- Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
- Up to 72 hours of sick time per year.