Key Account Executive - Western WA
Harbor Wholesale
- Lacey, WA
- $75,000 per year
- Permanent
- Full-time
- Successfully manage assigned key customer partnerships and strengthen relationships through outstanding support.
- Achieve targeted gross margin and sales growth across assigned chain customer programs.
- Development of new business and quota achievement.
- Review and educate supporting Harbor teams on customer requirements.
- Ensure program integrity is upheld and communicated effectively internally and externally.
- Achieve program objectives as set by Harbor and the VP of Sales.
- Work closely with VP of Sales on customer requirements and business needs.
- Is responsible for acquisition of new customers and chain business development.
- Prospecting through in person meetings, phone, or email.
- Must establish meetings with decision makers and complete sales cycle by closing targeted, prospective customers.
- Develop loyal and profitable relationships with key customers focused on partnership and their mutual success.
- Manage customer meetings and annual/bi-annual business review processes consistently emphasizing growth and superior support.
- Manage and review all customer cards, reviews and discounts.
- Coordinate, meet with, and communicate ongoing customer needs to internal Harbor teams.
- Communicate clearly and promptly all follow up needs from customer meetings.
- Identification, communication and advisement of program, product and operational needs for key customers relative to current company market strategies.
- Work closely with the purchasing team on chain purchasing requirements including item selection, vendor pricing and program requirements.
- Develop and present customer business reviews thoroughly with thoughtful material and content to ensure growth objective and customer service needs are achieved.
- Manage and review customer profitability to ensure targets are achieved.
- Set a consistent rhythm out in the field for prospecting, customer meetings, and location visits.
- Successful track record managing key chain and independent customer relationships.
- Experience in prospecting, presenting, and closing new business.
- Strong sales experience and a network within the wholesale/retail food industry.
- History of improving customer profitability and growing business.
- Knowledge of supply contracts and implementation throughout the supply chain.
- Strong knowledge of all aspects of pricing negotiation and management for chain customers.
- Proficient written and verbal communication.
- Professional presentation and negotiation skills.
- Exceptional relationship building skills and desire to create long-lasting business relationships.
- Bachelor’s degree or related business experience.
- Proficient with Microsoft Office applications, especially Excel and PowerPoint.
- Ability to spend nights and days in the field is required.
- Must have a strong work ethic and be able to work more than a 40-hour work week.
- Bachelor’s degree in Business or Communications preferred
- 5 years’ experience in sales. Preferably in a new business development role within the CPG or related food industry. Experience with multi-unit chain customers is highly preferred.