Systems Administrator (Windows)
Insteel Industries
- North Carolina
- Permanent
- Full-time
The Systems Administrator is responsible for the administration, performance, and security of all Windows-based infrastructure across a multi-site environment. This includes server hardware, core services like Active Directory, Exchange, and DNS, as well as mobile device management and tier 3 application support. The role supports both legacy systems and modern infrastructure initiatives aligned with the organization's long-term IT strategy.Essential Duties and Responsibilities
An individual must be able to perform each duty satisfactorily.
- Administers all Windows servers and core infrastructure services including Active Directory, DNS, DHCP, Group Policy, and file/print services. Ensures high availability, performance, scalability, and security across systems. Oversees system patching, backup and recovery processes, log monitoring, and vulnerability mitigation. Adheres to established change management and compliance frameworks. (30%)
- Administers Microsoft Exchange, SharePoint, and other enterprise tools, ensuring functionality, integration, and uptime. Manages server-based applications such as WSUS, IIS, and any additional monitoring or infrastructure tools. (30%)
- Provides tier 3 technical support for Windows-based systems and enterprise applications, collaborating with help desk and operations teams to resolve complex issues. Documents root causes and contributes to internal knowledge bases and support playbooks to enable quicker issue resolution across tiers. (20%)
- Manages and supports mobile devices (iPhones, iPads, etc.) using Mobile Device Management (MDM) tools. Ensures device compliance, security, and seamless user access to corporate resources. (10%)
- Stays current on emerging technologies and best practices through research, training, and industry events. Recommends upgrades and enhancements based on evolving business needs and technology capabilities. (5%)
- Works closely with the Service Desk and other Operations staff to analyze problems and provide solutions in areas where their positions overlap. (5%)
- Carries out responsibilities in accordance with the organization’s policies and applicable laws.
- Other duties may be assigned.
None.Professional Qualifications
- Strong verbal and written communication skills.
- Excellent problem-solving and critical thinking abilities to analyze complex issues and develop effective solutions.
- Proven ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
- Demonstrated ability to work collaboratively within cross-functional teams and across organizational levels.
- Demonstrated initiative and resourcefulness in researching, troubleshooting, and resolving challenges.
- Strong problem-solving and critical thinking skills.
- Ability to maintain confidentiality and handle sensitive information with integrity.
- Comfortable working both independently and collaboratively within a team.
- Flexibility in days and hours available for work, including nights and weekends.
- Travel (20%)
- Professional, technical or administrative training (2-year Associate Degree) in Computer Science or related field, with a Bachelor’s Degree highly desirable.
- A minimum of six (6) months’ work-related experience is required. An equivalent combination of education and work-related experience may be acceptable.
- Working knowledge of components in a computer.
- Preferred Skills and Technologies
- Windows Server 2016/2019/2022
- Active Directory, DNS, DHCP, Group Policy
- Microsoft Exchange and SharePoint (user and backend support)
- Microsoft 365 / Azure AD (preferred)
- Virtualization (Hyper-V or VMware)
- PowerShell scripting and automation
- Backup and recovery platforms (e.g., Veeam)
- Patch management and endpoint security tools
- Strong documentation and troubleshooting skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.The physical demands of an office, desk job setting are generally low and primarily sedentary in nature. The role typically involves prolonged periods of sitting at a desk while working on a computer, with occasional standing, walking, or light lifting of items such as files, office supplies, or small equipment. Employees may also perform repetitive motions such as typing or using a mouse. Good posture and ergonomic workstations are important to minimize strain or discomfort. Overall, the physical requirements are minimal and well-suited to individuals capable of routine desk-based work in a standard office environment.Work Environment
The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The work environment for this position is typically professional and structured, centered around office-based tasks performed at a desk using a computer and standard office equipment such as printers, telephones, and copiers. Employees work in a clean, climate-controlled setting with air conditioning, designed to support comfort and productivity. The campus is tobacco-free, promoting a healthy and respectful atmosphere for all staff. This environment often includes quiet workspaces, access to meeting rooms, and a business-casual dress code, supporting both individual focus and team collaboration.While occasionally traveling to company production facilities employee may be exposed to: heat (weather and non-weather related), cold (weather related), dust, dirt, moving or dangerous machinery, electrical shock hazard, oil, grease, and solvents. Employee will be required to use protective clothing and devices, includingEquipment Used
- Continuously
- Computer
- Frequently (30% - 70%)
- Hand truck and/or rolling cart (30-70%)
- Routine office equipment such as telephone, fax, copier, printer, etc. (30-70%)
- Occasionally (up to 30%)
- Hand tools
- Calculator
- Testing devices such as breakout box (signal testing)
- Competitive base pay with bonus eligibility based on company performance
- Opportunity for professional growth
- Paid time off including holidays and vacation
- Excellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP)