
General Manager of Quality - Steel Manufacturer
- Burns Harbor, IN
- $140,000-165,000 per year
- Permanent
- Full-time
- Apply strong metallurgical knowledge to offer technical guidance and strategic direction across the organization.
- Serve as the primary point of contact for customer quality concerns, offering solutions and maintaining satisfaction.
- Collaborate with the Technical Services Group to interpret and implement customer quality requirements, including support on product claims.
- Work closely with Applications & Routing teams to adapt customer specifications into effective mill procedures, routings, and configurations.
- Partner with Operations to develop and refine production recipes and practices that align with customer quality standards.
- Coordinate with the Commercial Team to evaluate product feasibility and communicate customer requirements within mill capabilities.
- Lead and support contracted metallurgical testing labs in delivering high-quality services for both customer orders and internal process/product development.
- Provide organizational leadership on matters related to ISO certification and overall quality assurance.
- Manage product quality risks by evaluating nonconforming or suspect material, making disposition decisions in collaboration with Planning, Operations, Shipping, Technical Services, Sales, Accounting, and other stakeholders as needed.
- Perform additional related tasks to support business objectives
- Bachelor's degree in Metallurgical Engineering or a closely related discipline is required.
- A minimum of 5 years of experience in flat-rolled steel manufacturing or processing.
- Proven technical expertise in metallurgy and quality systems.
- Demonstrated leadership ability and effective communication skills across cross-functional teams.
- Sponsorship is not provided
- Compensation up to $165,000
- Bonus of over 20%
- 4 weeks PTO
- BCBS insurance
- 4% 401K match
- More!