Job Description:Essential Job FunctionsPosition: Car RunnerDepartment: Motor ServicesPrimary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)· Take valet parking information from guest. Drive, Park, and Retrieve guest cars in a safe efficient manner.· Provide customer service as needed· Provide services for internal and external guests as neededSecondary Responsibilities:· Able to perform additional duties during emergency situations· Required to assume duties of all positions in motor services off season· Able to perform billing duties as neededNormal Working Hours: (Shift, days)· Hours vary based on business needs· Weekends and holidaysIn order to be successful in this position, the ideal candidate must meet the following criteriain addition to the Ten Essential Attributes for All Employees.Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)· Customer service experience preferred· Work in Valet Industry a plusEducational Requirements: (Degree/Certification, highest required/preferred, field of study)· High School Diploma or G.E.D. preferredCommunication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)· Ability to effectively communicate with internal and external customers· Ability to communicate well with guest· Must relate well with guest· Ability to provide a 5-Star atmosphereTechnical Requirements:· CDL (Class B)· Passenger endorsement· Ability to drive standard transmissionComputer ExperienceSoftwareLevel (Beginner, Intermediate, Advanced)Word ProcessingXSpreadsheetXDatabaseXProgrammingCalendarsXInternetXHardware InstallationTechnical SkillsSkill Level (Beginner, Intermediate, Advanced)Typing(WPM)Data EntryXOtherPhysical Requirements:Location of WorkYesYesXIndoorsHeatedXXOutdoorsBelow GroundTemp. FluctuationsXElevated AreasPersonal Protec. Equip. ReqXWork PosturesContinuous (up to 8 hrs. in an 8 hr. shift)Frequent (up to 5.5 hrs. in 8 hr. shift)Infrequent (up to 3 hrs. in an 8 hr. shift)Rarely(up to .5 hr in 8 hr. shift)StandingXSittingXWalkingXClimbingXBending/ StoopingXOverhead ReachingXArm/Hand MovementXHand/Eye CoordinationXOther (Define)Lifting Requirements10 lbs.or less11-20 lbs.21-30 lbs.31-40 lbs.Over 41 lbs.10 lbs.or less11-20 lbs.21-30 lbs.31-40 lbs.Over 41 lbs.10 lbs.or less11-20 lbs.21-30 lbs.31-40 lbs.Over 41 lbs.10 lbs.or less11-20 lbs.21-30 lbs.31-40 lbs.Over 41 lbs.
