Bilingual Parts Customer Service Representative
Vaco
- Columbus, OH
- $20.00 per hour
- Permanent
- Full-time
Location: Fully onsite at Manor Park Dr Columbus Ohio 43228
Pay: $20/hour
Schedule: Monday to Friday from 8:30AM to 5PM
Start Date: TBD*Candidates mst be fluent in English and SpanishESSENTIAL FUNCTIONS
- Provide excellent customer service via phone and online correspondence
- Answer customer inquiries on repairs and unit services
- Identify parts via part breakdown or customer descriptions
- Learn and address customer issues with small engines and generators
- Process Warranty claims and customer orders
- Document customer issues and follow up with customers as needed.
- High School diploma or equivalent
- 1-2 years of call center or inbound call experience