Program Manager

Residential Services

  • Indianapolis, IN
  • Permanent
  • Full-time
  • 2 days ago
Position Summary:Responsibilities include: Oversight, training and teaching of direct care staff and individuals; Developing and monitoring habilitation plans; Human resources functions, such as disciplinary actions, scheduling, and interviews; Attending individual, team, and staff meetings; Advocacy activities; and, General administration and oversight of services provided to a individual. Duties also include acting as a liaison with state and federal regulatory agencies, Ensuring compliance with state and federal laws, quality assurance activities, and on-call time. Position requires a commitment to individual service, a team mentality, and attention to detail.Reports To: Executive DirectorExperience and Qualifications:
  • At least 18 years of age
  • High school diploma or GED equivalency and
  • 3-5 years of experience in working with persons with developmental disabilities; or bachelor’s degree in a Human Services or related field, such as psychology, social work, or special education and
  • 2 years experience working with persons with developmental disabilities.
  • Clean criminal history and OIG record
  • CPR certification
  • Free from communicable diseases
Competency/Skill Requirements:
  • Strong written and verbal communication skills
  • Ability to meet physical demands of the position
  • Excellent interpersonal skills
  • Ability to accomplish tasks with minimum supervision
  • Ability to provide effective supervision and leadership for direct care staff
  • Knowledge of the MR/DD community, including resource identification
  • Mature and responsible judgment needed to assist individuals in meeting their goals
  • Ability to interact successfully with a variety of medical, social and psychological professionals
  • Ability to use assistive equipment, including Hoyer lift and wheelchairs
Working Environment: Office and field.Position Physical Requirements: Position requires the ability to walk, sit, stand; lift, push and pull up to 50 pounds unassisted and 350 pounds with assistance; squat, bend, reach and stretch.Supervisory Responsibilities: Yes.On a daily basis:
  • Face to face contact with individuals;
  • Communicating with employees, Arranging and attending meetings;
  • Conducting assessments;
  • Interviewing potential employees;
  • Facilitating quarterly review meetings with all involved parties;
  • Ensuring staff submit all necessary documentation within assigned time frame;
  • Maintaining records at both office and individual’s home;
  • Participates in goal setting and personal centered planning;
  • Intervention planning;
  • Resource identification;
  • Monitoring, reviewing and writing reports;
  • Advocating activities
  • Problem solving;
  • Providing outreach and public education;
  • Interacting with a individual’s family, guardians, case managers, federal, state, and governmental agencies and other providers;
  • Interviewing potential individuals (referrals);
  • Coordinating staffing within your own sites to cover all shifts;
  • Alternating with other program managers to be on-call for evenings and weekends;
  • Required to carry a pager and answering pages from office staff or consumers in a timely manner.
Accountability:
  • Assessing an individual’s talents, gifts, and needs using standardized tools and observation and facilitate conversation with the individual and/or other knowledgeable and interested persons;
  • Developing, writing and monitoring habilitation plans based on the assessed and expressed needs of the individual;
  • Training the individual, staff members, family and others to implement the habilitation plan;
  • Providing training focused on assisting the recipient to acquire, retrain or improve skills that directly affect the ability to reside as independently as possible;
  • Providing self-direction training for the individual including: identifying of and response to dangerous or threatening situation, making decisions and choices effecting that individuals life and initiating changes in living arrangements;
  • Implement money management training consisting of training and/or assistance in handling personal finances, making purchases and meeting personal finance obligations, daily living skills coaching;
  • Socialization training and/or assistance that allows for participation in community activities and establishing relationships;
  • Documentation of services provided and other information pertinent to demonstrating movement towards individual goals and outcomes, and other duties as assigned.
Requirements:
  • Bachelor’s Degree in Human Services or related field is required to qualify as a Qualified Intellectual Disability Professional (QIDP), and two (2) year’s experience working with persons with developmental disabilities;
  • Without a degree in a related field, 3-5 year’s experience working with persons with developmental disabilities can be accepted for a QMRP designee position;
  • At least eighteen (18) years of age;
  • CPR certification;
  • Adequate physical health;
  • Free from Communicable disease(s);
  • Must be able to lift 50lbs;
  • An interest in and empathy for persons with developmental disabilities;
  • Exceptional oral and written communication skills.

Residential Services