Hospital Unit Secretary, Emergency Care Center, Jackson Main, FT, Nights
- Miami, FL
- Permanent
- Full-time
- All pages are labeled.
- Places all forms, clinical reports & returning diagnostic studies accurately and timely.
- Copies appropriate sections and thins / breaks down charts as needed.
- Thinned charts are either sent to medical records or transferred with the patient to another area of care as appropriate.
- Flags unsigned forms for signature, date, time.
- Follows up to ensure completion.
- Performs document scanning into electronic documentation management.
- Maintains and updates bed tracking system to accurately reflect patient status in a timely manner.
- Transfers and discharges patients in computer system.
- Updates unit census per entity standard.
- Enters patient or unit charges.
- Ensures computer census accuracy at the beginning, with transfers and end of each shift.
- Print forms.
- Telephone called, date, time and the name of person spoken to.
- Ensures accuracy of patient status, i. e. observation, inpatient, telemetry, etc.
- Assists nurse with patient's requests as needed.
- Assists in transport of supplies and specimens.
- May assist in the delivery of meal trays, nourishments and in the completion of the menus if applicable.
- Obtains updated OR schedule daily.
- Maintains cleanliness of unit and nurse station.
- Serves as a frontline ambassador.
- Greets all visitors to unit.
- Answers patient call system and telephones.
- Delivers message to the appropriate person.
- Maintains a working knowledge of printers and other clerical equipment used to perform job.
- Reports malfunctioning/tags broken equipment.
- Tracks equipment per unit/entity standard.
- Assists with materials management, including ordering supplies, forms, floor stock, etc.
- Orients new employees to the job.
- Assist in collection and storage of patient belongings.
- HUS staff in certain units may verify active diet orders with RN, as needed.
- HUS staff in certain units may assist with discharge and transfer of patients as needed.
- Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
- Performs all other related job duties as assigned.
- Hospital Unit Secretaries in BHH are not required to transport patients, assist with discharge and do not verify diet orders.
- Generally requires 0 to 3 years of related experience.
- High School diploma is required.
- Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
- Ability to communicate effectively in both oral and written form.
- Ability to handle difficult and stressful situations with critical thinking and professional composure.
- Ability to understand and follow instructions.
- Knowledge and skill in use of job appropriate technology and software applications.
- Ability to exercise sound and independent judgment.
- Must meet and maintain all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area.
- American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
- Unit Specific Certification: Hospital Unit Secretaries working in any unit at BHH are not required to have a Basic Life Support (BLS) certification.
- FL-BLS