Care Coordinator (JDCSSD)
Cornell Scott-Hill Health Center
- New Haven, CT
- Training
- Full-time
- Receives JBCSSD referrals, assesses appropriateness for care.
- Works to provide and improve patient continuity before, during, and following engagement within the health system.
- Assists in the development of a comprehensive complex care management plan, with particular emphasis on socially or psychiatrically complex issues.
- Facilitate communication between CS-HHC, JBCSSD and ABHS
- Compliance Work Plan that identifies potential compliance risk areas as well as incorporates initiatives outlined in the OIG Work Plan.
- Coordinates care with other members of the care team to overcome any identified barriers that inhibit patients’ care.
- Records referral follow-up activity, progress and outcomes in the medical record.
- Outreach and engagement in the community of assigned JDCSSD clients as needed to ensure access to services and follow as appropriate.
- Assists client and care management team in obtaining and maintaining insurance, entitlement and other resource authorizations as needed to provide core health and behavioral health services and referral services.
- Educates patients regarding how to navigate throughout the health system.
- Performs all other duties as assigned by the Program Director or designee.
- Master’s Degree in Behavioral Health field is desirable, Bachelor’s Degree or higher required.
- Minimum of one (1) year experience working with relevant population required (internship may qualify as experience).
- Knowledge and competency regarding diagnosis, assessment and treatment of behavioral health services.
- Ability to analyze claims, encounters, billing, or other data to identify deficiencies; compile objective data, produce written reports, and develops corrective action plans.
- Ability to generate high levels of client satisfaction
- Strong written and verbal communication skills along with excellent follow-up skills.
- Ability to use computer and telephone; experience using an electronic health record is desirable
- Must demonstrate age specific/population specific competencies in area(s) of practice Strong orientation to deadlines and details.