ASG Services Sales Executive
SHI International Corp.
- Seattle, WA
- Permanent
- Full-time
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
- Identify opportunities with customers and internal teams to optimize engagement profitability
- Foster collaboration amongst assigned project team members
- Propose service solution recommendations and serve as an escalation point for customer matters
- Provide excellent value and experience while helping our customers deploy and manage their Solution
- Serve as the key point of contact for each owned opportunity
- Establish a rapport and confidence with internal teams, company’s customers and partners
- Coordinate and lead weekly status meetings with each assigned client
- Foster and maintain overall accountability for successful engagement delivery
- Serve as the expert in the company’s value, methodology and processes
- Actively monitor active, prospective and planned projects and ensure priorities are adjusted, as needed
- Set clear communications to the customer as needed throughout project lifecycle
- Review key documentation provided by customer, translate technical and business requirement and propose solution to solve customer challenge
- Provide frequent project status reports and monthly forecast to SHI Leadership
- Align with Sales to identify, qualify and ensure projects are relevant, accurately estimated and prioritized during the proposal phase
- Research and expand current opportunities and identify new opportunities
- Completed Bachelor’s Degree in a related field or relevant work experience
- Minimum 5+ years’ experience in successful consultative selling and account development of commercial accounts with a services focus
- Previous experience in Consulting and/or Services Sales team is required
- Demonstrated leadership and initiative in successfully driving specialty sales in accounts – profiling, advancing, negotiating, and closing opportunities
- Demonstrated operational excellence including SOW process
- Excellent interpersonal and organizational skills
- Ability to handle diverse situations and rapidly changing priorities
- Ability to communicate effectively, clearly, and concisely with customers at all organization levels
- Excellent conflict resolution and/or mediation skills
- Demonstrated ability to plan, develop, and manage multiple projects
- Ability to meet stated customer initiated deadlines
- Ability to multitask and complete tasks with efficiency and accuracy
- Excellent presentation skills
- Excellent consultative sales skills
- Excellent customer service skills
- Travel to conferences, meetings and partner/customer sites as needed, up to 50%