DIVERSITY, EQUITY & INCLUSION STATEMENTCYHS is deeply committed to empowering youth and families to lead fulfilling lives by embracing the ever-changing needs of the community. Creating a diverse workforce is essential in meeting the needs of those we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly believe creating a diverse workforce will generate new ideas and varied perspectives enabling us to have a greater impact on our community.POSITION SUMMARYProvide case management services to pregnant women and infants.CORE ACCOUNTABILITIESFamily Case Management Services
Provide face to face services and ongoing assistance to families to remove barriers to receiving ongoing preventive health care services.
Complete a comprehensive needs assessment within 45 days of successful contact and age- appropriate assessments at required intervals.
Provide category specific education for pregnancy, infancy, and post-partum participants, including but not limited to immunizations, medical care, screenings, and reproductive health.
Refer the participant to appropriate providers within the community for services needed.
Ensure at least one home visit is offered to assigned pregnant women and infants.
Create a care plan within 45 days of successful contact and update care plan with each contact.
Complete Home Visits as scheduled, following agency protocol.
Assessments
Complete a comprehensive needs assessment within 45 days of successful contact and age- appropriate assessments at required intervals.
Conduct and interpret screenings and provide referrals as needed.
Ages and Stages Questionnaire Social Emotional-2 (ASQ-SE2)
Bright Smiles - provide fluoride varnish on eligible clients.
Recordkeeping and Documentation
Maintain a tracking system for each family to ensure adequate coordination of care and timely home visits.
Complete all required screens in the computer program.
Maintain timely and accurate notes.
Document home visits and other pertinent information in notes.
Obtain and document dates of prenatal and well-child visits to ensure adequate care.
Additional Duties and Responsibilities
Participate in staff meetings, conferences, training sessions and workshops as assigned.
Demonstrate familiarity with policies, performance standards and the agency's Mission, Vision and Core Values.
Exhibit a positive attitude and maintain friendly and respectful relations with staff, children, and families.
Be a contributory team member in a positive/productive manner.
Maintain HIPAA and confidentiality policy.
Participate in WIC/FCM Outreach activities as needed.
QUALIFICATIONS * Master's degree or baccalaureate degree in a behavioral science, social science, or health-related area; or a baccalaureate degree in any other area and one year of experience in child, family, or community services; or an associate degree and two years' experience in child, family, or community services.
Home-visiting experience preferred.
Must understand the social and economic challenges of the service area and be familiar with the community resources available for families.
Strong knowledge and commitment to serving families of diverse social and economic backgrounds.
Must be accepting, nonjudgmental, supportive, and compassionate when working with families.
Knowledge on infant and child development preferred.
Experience in working with families with multiple needs preferred.
Must be able to work independently while adhering to program guidelines and recordkeeping requirements.
Valid driver's license and access to an insured vehicle required.
Positive, empathic approach and ability to communicate effectively with families.
Possess excellent, highly developed listening skills and both written and oral communication skills.
Must be detail-oriented, able to think critically and efficiently organized with the ability to maintain detailed records.
Ability to work effectively in collaboration with diverse groups of people.
Passion, idealism, integrity, positive attitude, mission-driven, and self-directed.
CYHS CORE VALUESCommitment - Meeting the needs of those we serve through professional services: Demonstrates a clear commitment to the agency's mission by exhibiting a shared concern for team members and clientele above personal interest. Has a healthy, manageable, and sustainable commitment to doing a job well and going above and beyond when it is truly required. Supports fundraising. Embraces new approaches and discovers ideas to create a better client experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Pursues self-development that enhances job performance.Compassion - Unconditional empathy for all.Listens attentively to others and demonstrates an openness toward understanding concerns, feelings, and needs. Makes wise assessments and adjusts behavior and style to effectively address situation. Works effectively with people of different backgrounds, abilities, opinions, and perceptions.Service - Community support through professionalism, accessibility, and advocacy.Demonstrates a desire to serve others and fulfill community needs. Exhibits competence, good judgement, reliability, and polite behavior in order to meet the expectations of clients and the agency. Strives to provide service by means of advocacy.Integrity - Upholding honesty, ethical principles, and moral values.Takes responsibility for one's own actions. Acknowledges weaknesses and easily admits mistakes. Accurately assess personal feelings, strengths, and limitations and how they impact relationships. Makes sound judgements and transfers learning from one situation to another.Teamwork - Collaboration among programs to reflect a diversity of ideas and service delivery.Builds effective, supportive working relationships with team members. Reaches out to others in different programs for ideas, points out the contribution of others, shares credit, emphasizes team over self, and defines success collectively rather than individually. Seeks first to understand the other person's point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Willing to assist other agency employees when they need help and willing to share ideas with others. Able to adjust behavior and style to adapt to needs of others on the team.