Application Developer
Franklin Electric
- Fort Wayne, IN
- Permanent
- Full-time
- Designs and codes applications/integrations to support business requirements.
- Completes necessary testing to ensure applications/integrations are completed with high quality.
- Completes documentation describing the functionality of the application/integration from a technical perspective.
- Provides accurate estimates of the time required to complete development tasks.
- Follows policies and procedures related to application methods and quality standards. May provide input to the Application Development Manager on the creation of the policies and procedures.
- Responds to internal customers to resolve their technology problems.
- Enters and manages Incident and Service Request tickets in ServiceNow, IT Service Management Application.
- Provides technical support for custom applications and integrations used by Franklin Electric employees across all business functions.
- Occasionally provides off-hours support on evenings and weekends and participates in an on-call rotation as needed.
- Must maintain or exceed Service Level Agreements for Incident Resolution. This will be measured based on Incident Duration for the team.
- Analyzes Incident Tickets and performs root cause analysis to identify and prevent reoccurring problems.
- Ensures all changes and requests are entered in ServiceNow.
- Ensures the fulfillment of end user requests for custom applications and integrations.
- Ensures changes are completed with proper documentation for SOX compliance.
- Reviews the forward schedule of changes for potential conflicts.
- Participates as a resource on project led by others.
- Completes assigned project tasks on time and with high quality.
- May lead small projects related to custom applications and integrations.
- Coding - Designs, codes, debugs and documents software applications/integrations to deliver business outcomes.
- Communication - Delivers accurate, clear, and concise messages orally and/or in writing.
- Problem Solving - Uses a logical, systematic search for the source of a problem, determining the most likely cause by eliminating potential causes of a problem.
- Decision Making - Identifies and understands issues, problems, and opportunities; compares alternatives and makes timely decisions.
- Meeting Facilitation - Plans and facilitates meetings of IT teammates, internal customers, or technology suppliers to share information and/or make collaborative decisions.
- Requirements Definition - Elicits and documents a clear, concise, and agreed set of internal customer requirements.
- Testing - Plans and facilitates validation activities to ensure a technology solution meets defined requirements.
- Bachelor's degree in computer science, computer information systems, related degree, or equivalent work experience (preferred).
- 3-5 years of related experience (required).
- .NET development (preferably C# experience)
- JavaScript (React and/or Angular preferred),
- Microsoft SQL Server, knowledge of webservices, n-tier architecture.