
Sr Solutions Architect (Datacenter Presales)
- Virginia
- $120,000-170,000 per year
- Permanent
- Full-time
- Provide technical expertise to sales teams and customers on designated solution focus area
- Establish credibility and trusted advisor status with ePlus’ sales team and customers
- Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for accounts and focus areas
- Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
- Complete and author technical sections for RFP/RFI/RFQ responses
- Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
- Develop and finalize solution architecture/design and detailed line-item configurations and/or bill-of-materials (BOMs)
- Develop and finalize solution proposals and/or presentation of recommended solutions leveraging the breadth of the ePlus portfolio of Data Center, Cloud, and AI products and services
- Lead technical scoping/reviews with sales team, delivery team, and customers to develop a Statement of Work (SOW) for complex multi-faceted solutions
- Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design and implementation specifics
- Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
- Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant
- Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
- Stay current with Data Center, Cloud and AI technologies to identify product or services to sales and services management as new solution areas for ePlus to potentially develop
- Complete training, per development plan, and maintain certifications in accordance with focus area
- Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
- Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
- Participate in weekly presales engineering conference calls
- Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
- Industry Leadership – We are a trusted technology partner with deep expertise in cloud, security, data center, AI, and digital infrastructure solutions.
- Cutting-Edge Solutions – We have developed and provide a robust portfolio of IT solutions and services backed by strategic partnerships with top technology providers.
- Longevity and Market Resilience – We are one of only 11% of Nasdaq listed companies to be in business for more than 30 years. We have demonstrated strong financial health and profitability over the decades, with consistent revenue growth and robust financial performance.
- Career Growth – We offer access to continuous learning and internal mobility opportunities.
- Supportive Culture – We’re proud to say that we are all part of one collaborative team that values innovation, integrity, diversity and long-term client success.
- Experience working with a variety of Data Center solutions – including but not limited to the following areas:
- Storage/compute platforms – NetApp, Nutanix, Pure, Cisco, Dell
- Virtualization technologies - VMWare, AHV, Hyper-V
- Cloud/AI technologies; O365, Azure, AWS, Nvidia
- Data Protection and Business Continuity options and methodologies
- Experience integrating multiple vendor products.
- Excellent customer service skills on phone and in person
- Skilled to liaise with and influence multiple stakeholders in a matrix environment.
- Professional demeanor and good communication skills
- Ability to think and come up with solutions quickly, and accurately
- Excellent written communications skills
- Strong attention-to-detail
- Ability to function as an individual contributor and mentor/leader detached from the corporate environment.
- Certifications in applicable technology preferred
- College degree or applicable work experience
- Two or more years of experience in designing or implementing storage solutions
- Three or more years of experience in providing presales engineering support
- Design or engineering of systems/storage solutions, preferably with one or more of: Nutanix, NetApp, Pure, VMWare