Road Service Technician
Lift Inc
- York, PA
- Permanent
- Full-time
- 100% Employee Owned Company
- Competitive salary
- Medical, dental and vision insurance plans
- 100% company paid short term and long term disability coverage
- 401(k) Plan with company match
- Company paid life insurance with optional additional coverage
- Paid holidays and Paid Time Off (PTO)
- Professional work environment
- Identifying the general mechanical failure based on customer concern and testing
- Completing the appropriate repairs in the safest and most efficient manner, then testing the equipment to ensure it is working properly
- Driving to and from locations (i.e. customer sites, parts pickups, etc.) to address on-site needs of customers
- Maintaining company van by performing regular service work such as oil, tire and brake changes as well as ensuring overall cleanliness
- Maintaining accurate inventory requirements by submitting proper documentation to the appropriate work order, noting the parts and coordinating with the parts department to retrieve replacements as needed
- Completing each item on PM checklist, making sure all safety decals are legible and operator/safety manuals are present and legible
- Making necessary repairs (with customer approval) and other basic maintenance as needed
- Processing the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented and each repair is itemized
- Submitting completed documentation to the Service Coordinator in a timely fashion
- Other duties as assigned
- Must be over the age of 18
- High school diploma or Technical Degree in automotive field or equivalent field
- A minimum of three (3) years of relevant mechanical, electrical and hydraulic experience
- Must have a valid driver's license and good driving record
- Experience working on automotive or industrial equipment
- Welding, diesel, gas engine and welding experience
- Critical thinking and problem solving skills
- Ability to work independently
- Good organizational, time management and customer service skills
- Ability to work accurately and meet deadlines
- High level of professionalism and the ability to follow up
- Positive and friendly attitude toward customers and fellow team members
- Ability to follow directions both written and verbally
- Ability to use electronic devices for document submission
- Basic computer skills
- Ability to remain calm in stressful situations
- Physical requirements necessary include: constant standing, walking, stooping, kneeling, crouching and crawling, with infrequent opportunities to sit.
- Must be able to lift or exert force up to 50 pounds with occasional need to lift or exert force in excess of 100 pounds
- Ability to work in wet or humid conditions as well as extreme cold or heat
- Occasionally may be required to perform work in the evenings or on weekends