Boiler Service Sales Position
- Cleveland, OH
- $30.00-32.00 per hour
- Permanent
- Full-time
Pay range will vary based on experience, and is between $30-$32/hr.
There are also quarterly commissions, once training is completeJob Summary:
This position requires field service on commercial/industrial boiler and burner systems in Northern Ohio. This includes natural gas and fuel oil combustion testing, adjusting of the fuel/air ratio on various boilers, burners, ovens, and incinerators, while using an electronic combustion analyzer in addition to other customer boiler service needs.Responsibilities:
- Desirable candidate should possess specific knowledge of industrial/commercial steam and hot water boilers, and auxiliary equipment.
- Familiar with all forms of flame safeguards and the use of VOM's and other troubleshooting tools.
- Quote associated controls.
- Quote replacement, and modifications to customer’s boiler room equipment.
- Develops relationships with vendors.
- Maintains awareness of trends affecting equipment market.
- Follows up on projects that have not been completed i.e. open Work Orders that salesperson has quoted.
- Follows up on additional parts or service work needed that are listed on service tickets and job estimates.
- Issues purchase orders to service technicians on salesmen’s projects.
- Provide quality service for all assigned tasks while upholding company core values at all times.
- Maintains department goals for profitability and efficiency.
- Quotes burner, control, and boiler upgrades.
- Negotiates service & equipment contracts.
- Develops relationships with customers.
- Responsible to attend service meetings and ongoing training.
- Oversees the completion of service projects from review of plans or request for quote, to project close out, ensuring all is done within budget and deadlines.
- Sells service contracts & water treatment agreements.
- Reviews open work order files weekly
- Minimum of 5 years field experience on boilers & burners.
- Boiler system’s operational knowledge
- Excellent organizational skills and working knowledge of the boiler trade.
- Experience in boiler upgrades which includes electrical, combustion, and refractory installation.
- Experience in burner controls which includes familiarity with Fireye, Honeywell, Siemens, & Autoflame flame safeguard controls and management systems.
- Be able to effectively communicate with customers, employees & vendors
- Ability to multi-task and prioritize work responsibilities.
- Ability to work independently and to instruct others.
- Ability to sell and manage projects.
- Diverse troubleshooting & problem-solving skills.
- Understanding of administrative processes.
- Strong knowledge of Microsoft Word, Excel, & Outlook required.
- Possess a high degree of oral & written communication skills.
- A positive attitude and desire to be part of a winning team.
- Ability to follow schematics, piping diagrams, and blueprints.
- Visit customer sites.
- Responsible for ensuring customer satisfaction.
- Identify, analyze, diagnose, and repair systems and products at customer’s location.
- Flexibility to work after hours/weekends as necessary.
- Follow all company safety policies and procedures.
- Participation in on-going training to enhance knowledge and skills.
- Keep current on the installation, operation, service, and repair of represented products.