Cleared System Administrator II - TS/SCI w/poly clearance
CyberTrend Engineering
- Annapolis Junction, MD
- Permanent
- Full-time
- Security+ certification is required at time of start
- CentOS/Solaris, Windows Server, Windows 10, Linux
- IAVA experience
- STE/STN knowledge
- VM knowledge
- NESSUS, McAfee (Patching and Upgrading)
- Experience with JIRA Ticketing
- Experience with Confluence Documentation
- NIFI
- Experience with configuration of servers
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.Qualifications
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Provide in-depth experience in trouble-shooting IT systems
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Generous and competitive paid time off, scaled based on time in service, plus eleven paid annual holidays.
- CyberTrend pays 100% of the cost for the following benefits for its full-time employees: including medical (base plan), dental, vision, disability, life, EAP, and more.
- CyberTrend contributes 10% of your monthly gross salary to a SEP-IRA account. This retirement plan is non-contributory for the employee, has no vesting period, and is 100% owned and managed by the employee.
- Educational assistance up to $5,250 annually for work-related acitivies upon prior approval
- Training assistance up to $3,000 annually for work-related activities upon prior approval