AR Specialist / Administrative Assistant
SERVPRO of Asheville East
- Arden, NC
- $18.00 per hour
- Permanent
- Part-time
- Referral Program
- Opportunity for advancement
- Training & development
- Company parties
- Receive general phone calls and greet visitors in a friendly and professional manner
- Coordinate crew and job scheduling
- Prepare physical files. Filing could involve lifting and moving heavy boxes.
- Multitask between duties
- Receiving, entering, and dispatching lead calls and job referrals (FNOL)
- Other duties as assigned
- Support collection of funds through the life cycle of a job via effective communication between the customer, insurance carrier, mortgage holder, and the Servpro team members
- Serve as the first line of action on past due payments
- On invoices that reach a predetermined age, leverage formal collection processes in order to collect
- Maintain diligent communication
- Perform detailed and accurate data entry
- Other duties as assigned
- Rotating emergency on-call support will require accepting calls during off hours (starts after 90 days)
- Associates Degree required
- 2+ year(s) of administrative or office-related experience and business experience required
- 2+ year(s) AR experience desired
- Experience in the commercial cleaning and restoration or insurance/service industry desired
- Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
- Ability to remain calm and professional during fast-paced, tense or stressful situations. It is important that you display a positive, helpful demeanor, and a commitment to providing the best in customer service.
- Excellent organizational skills and strong attention to detail
- Self-motivated and goal-oriented
- Current familiarity with technology and ability to easily learn new software and technology
- You must also work well as part of a team and be willing to work long hours when necessary
- Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary
- Must be able to pass pre-employment screens (background & drug test)
- $18.00 - $20.00 Hourly Rate based on experience
- To apply, email your resume and cover letter to Emy Gafford at egafford@servproasheville.com. Applications will only be accepted by email.