Technical Writer – Enterprise Data Warehouse (EDW) ModernizationAre you passionate about turning complex data and systems into clear, actionable documentation that drives real-world impact? This is your opportunity to play a critical role in modernizing Pennsylvania's Enterprise Data Warehouse (EDW) as part of the Data Modernization Initiative—a program designed to ensure public health decisions are powered by timely, reliable, and meaningful data.As a Technical Writer, you'll bridge the gap between technical teams and public health professionals, ensuring that system documentation, requirements, and testing processes are communicated effectively. Your work will directly support initiatives such as COVID-19 response, PA LIMS Replacement, NEDSS NextGen, Reporting Hub, and other statewide public health projects.What You'll DoIn this senior-level role, you'll provide both technical expertise and communication leadership:Document & Translate Requirements – Gather requirements through workshops, interviews, and use cases; translate them into clear functional and technical documentation.Support Testing & Validation – Develop test plans, validate data, and ensure quality across system, integration, and UAT testing.Create Clear User Documentation – Develop and maintain user guides, technical manuals, process flows, and EDW documentation libraries.Act as a Liaison – Serve as the communicator between stakeholders, analysts, and developers to ensure business needs are fully understood and delivered.Enhance Data Quality – Perform data analysis to identify duplicate records, data errors, and ensure accuracy and integrity across systems.Contribute to Modernization Efforts – Support the EDW's migration into Azure, including Databricks, Delta Lake, and Synapse environments.Present & Train – Deliver presentations and conduct knowledge transfer sessions to strengthen system adoption and long-term sustainability.Why This Role MattersYour work will ensure that critical health data systems are clearly documented, accessible, and accurate—empowering decision-makers to act faster and with confidence. From outbreak detection to prevention strategies, you'll play a vital role in improving public health outcomes across the state.What You'll Bring5 years of experience in technical writing, requirements documentation, and systems analysis.Proven expertise in business and system use case documentation.Experience with SQL Server, T-SQL queries, and data validation.Strong background in process modeling, diagrams, wireframes, and technical specifications.Experience supporting multiple types of testing: functional, system, integration, UAT, regression, and security.Proficiency with Azure DevOps and Agile/Scrum methodologies.Ability to translate complex technical concepts into language that is accessible to both business and technical audiences.Strong organizational skills with the ability to balance multiple projects simultaneously.Preferred ExperienceExperience working in public health or healthcare environments with sensitive datasets.Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
