Global Technology – Sr. Manager Agile Coach, Program Management Office (Hybrid)
McDonald's
- Chicago, IL
- Permanent
- Full-time
- Provide mentorship and training to teams, managers, and executives to improve their understanding of Agile principles.
- Facilitate workshops, retrospectives, and planning sessions to promote partnership, communication, and problem-solving within teams.
- Support our community of Scrum Masters as an Agile guide.
- Champion Agile CoE standards within the teams you support to drive adoption of organizational standard methodologies.
- Identify bottlenecks, inefficiencies, and opportunities for process improvement and guide teams in implementing solutions.
- Help handle the cultural shift required for Agile transformation, encouraging an approach of agility and adaptability.
- Develop and supervise key performance indicators and metrics to measure the success of Agile adoption.
- Promote open communication among teams and collaborators; advance positive team dynamics to ensure members collaborate and work optimally within and across teams.
- Stay current with agile methodologies, tools, and share knowledge with the organization.
- 8+ years' of proven experience in business Agile coaching, mentoring, and or similar leadership roles.
- Knowledge across several Agile frameworks including, Lean, Agile-Scrum, Kanban, Scaled Agile Framework (SAFe), Extreme Programming (XP).
- Deep understanding of business agility frameworks, practices, and key behaviors for organizational success.
- Deep understanding Agile software delivery, the path to production, and other operational aspects.
- Experience with Agile toolsets (e.g., Jira, Confluence, etc.).
- Outstanding communications and partner leadership skills and strong Emotional Intelligence to read verbal and nonverbal cues in others so you can communicate effectively and champion balanced working relationships.
- Willingness and ability to live the organization's values every day: Serve, Inclusion, Integrity, Community, and Family.
- Significant work experience playing an active role in Agile transformations.
- Demonstrated experience of coaching organization on Agile standard methodologies.
- Proficiency in organizational change techniques to facilitate cultural and interpersonal shifts.
- Previous experience in leading or giving to an Agile Center of Excellence.
- Possess one or more sophisticated Agile certifications (e.g., PMI-ACP, IAPM-Certified Agile Project Manager, Scrum Alliance - Certified Scrum Product Owner, ICP Agile Coaching (ACC), Lean Six Sigma -Green/Black Belt, etc.).
- Experience working in a Quick Service Restaurant (QSR) industry.