Field Operations Manager

• Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!
• Receive a company service vehicle for business use
• Access to best-in-class resources, tools, and technology
• Grow your income as you drive district profitability
• Thrive in a company that values a culture of safety

• Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
• Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
• Ensure your team of service specialists achieves their financial and service delivery goals
• Pursue sales and new business opportunities
• Coordinate initial services and maintain inventory and perform QA visits
• Build and maintain customer relationships within the market
• Be a champion of safety and ensure your team upholds strong safety practices and values

• This is a field-based position and may require travel in and around the surrounding area:

• Lancaster, Reading, Pottsville, Lebanon, Bethel, Bethlehem, Elizabethtown areas

• Work week and shift:

• Early Morning/Bread Route (4AM/5AM - 12PM/1PM)

• High School diploma or equivalent
• 3 years of field support or service-related industry experience
• Position requires the ability to work overnight shifts as needed
• Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
• Position requires a current and valid Driver’s License
• Ecolab conducts a background check on all candidates who receive a job offer
• Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
• Immigration sponsorship not available for this role

• Bachelor’s Degree
• 3 years supervisory or team leadership experience in a field support or service-related industry
• Proven record of meeting customer needs, quality service delivery and meeting business objectives
• Exceptional communication and organization skills with aptitude to implement change initiatives
• Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
• Prior experience in value added sales and/or new account generation
• Prior budget and P&L responsibilities
• Bi-lingual – English and Spanish

• Position requires the lifting/pushing/pulling/carrying up to 50 pounds chest high
• Position requires wearing and using a respirator
• Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, use of ladders, freezing and hot conditions
• Essential duties of the position include lifting, kneeling, crouching, reaching, using hands and fingers, balancing, walking, standing, talking and hearing
• Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Ecolab