Veterinary Client Service Representative

Pathway Vet Alliance

  • Phoenix, AZ
  • Permanent
  • Full-time
  • 5 days ago
DescriptionPosition at Eye Care for Animals PhoenixEye Care for Animals in Phoenix, Arizona is now hiring a Full Time Customer Service Representative to join their INCREDIBLE team!The ideal candidate:
  • Possesses strong communication skills
  • Provides exceptional customer service
  • Is a team player
  • Is able to multi-task with a smile
  • Previous veterinary front desk experience preferred
Eye Care for Animals in Phoenix, AZ is a fast-paced and exciting veterinary ophthalmology practice. We have a large clientele that we constantly meet or exceed their expectations. We have a team atmosphere and work together to accomplish practice goals and benchmarks. The Customer Service Representative (CSR) is responsible for a variety of clerical tasks including greeting clients/patients, appointment scheduling, preparing medical records, answering and directing incoming phone calls, presenting and processing financial options, and processing and balancing financial payments. Strong customer service skills are crucial as the CSR is the initial contact for customers.Job duties include, but are not limited to:
  • Provide general office support for the veterinary practice
  • Greeting clients/patients
  • Appointment scheduling
  • Preparing medical records
  • Answering and directing incoming phone calls
  • Presenting and processing financial options as well as processing and balancing financial payments
The practice hours are Monday - Friday, 8:00 am - 5:00 pm.Why work at Eye Care for Animals in Phoenix, AZ?We invest heavily in our teams' growth and development. We strive to provide an emotionally intelligent work environment and to maintain a positive work/life balance.We pride ourselves in providing the best benefits package in the industry which includes health, dental, life, vision, paid time off, 401k as well as an impressive pet benefit package. Visit our website at for more information!If you are passionate about providing exceptional customer service as well as pet care and want to work on an amazing team, you found your new home away from home. We look forward to meeting you!

Pathway Vet Alliance