Clinical Team Leader

ServiceNet

  • Holyoke, MA
  • $75,500-81,000 per year
  • Permanent
  • Full-time
  • 2 months ago
At ServiceNet, we believe in the power of recovery, connection, and possibility. Our Mental Health Recovery Services Outreach Teams walk alongside individuals as they reclaim their lives and well-being in the community. We're looking for a Clinical Team Leader who is ready to inspire, mentor, and bring clinical depth to a team doing some of the most important work in the field.If you're a licensed clinician with a passion for community-based mental health care and the skill to lead a dynamic team-this is your opportunity to make a meaningful difference!About the Role:As our Clinical Team Leader, you'll oversee an Outreach Team serving individuals in Hampshire County living with serious mental health challenges. You'll provide clinical supervision, shape service delivery, and ensure each team member is supported, resourced, and working together with purpose.Working closely with program leaders, nurses, peers, and housing coordinators, you'll help participants make real progress toward stability, independence, and self-defined recovery.What You'll Be Doing:Clinical Leadership & Supervision
  • Provide individual clinical supervision to Team Clinicians and Outreach Supervisors/Coordinators.
  • Guide and support Residential Supervisors in clinical matters.
  • Offer oversight and collaboration with the Team Nurse and Housing Coordinator, in partnership with senior leadership.
Team Operations & Oversight
  • Direct all clinical and outreach activities, including referrals, assessments, discharges, and ongoing interventions.
  • Lead weekly team meetings focused on clinical review, operations, and staff development.
  • Review and approve clinical documentation in the electronic health record to ensure compliance and quality.
Training & Team Development
  • Facilitate training, team building, and skill development opportunities within team meetings.
  • Foster a collaborative and compassionate team culture rooted in trauma-informed, recovery-oriented care.
Other
  • Collaborate with the Contract Director and VP of Mental Health Recovery Services on broader program initiatives and improvements.
  • Perform additional duties as assigned in support of ServiceNet's mission and participants' recovery.
What You Bring to the Table:
  • Clinical Master's degree and independent Massachusetts license (e.g., LICSW, LMHC).
  • At least 3 years of experience working with individuals with serious mental health conditions.
  • A minimum of 3 years in a supervisory or clinical leadership role.
  • Strong organizational, communication, and clinical documentation skills.
  • Ability to work both independently and as part of a collaborative leadership team.
  • A strengths-based, person-centered approach-and a belief in each person's ability to recover.
  • Valid driver's license and access to a reliable vehicle.
Why Work With Us?Because your leadership can change lives. As part of our Mental Health Recovery Services team, you'll join a mission-driven community of clinicians and peers committed to empowering individuals on their recovery journey.Perks & Benefits:
  • Mileage reimbursement
  • Generous paid time off
  • Comprehensive health and dental insurance
  • 403(B) retirement plan with employer match
  • Paid life insurance & long-term disability
  • Tuition assistance and professional development
  • A culture rooted in respect, recovery, and relationships
Bring your experience. Bring your heart. Lead with us.
Apply now to join a team that believes in people-and in the power of recovery.ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.Compensation: $75,500.00 - $81,000.00 per yearAt ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.And with over 1,500 employees and 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.(if you already have a resume on Indeed)Or apply here.
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First Name*Last Name*Email*Phone*Yes, Text Me!I want to get text messages for this job from ServiceNet. Message and data rates may apply. Reply STOP to opt out. See our and for details.Get faster updates with texting! Message and data rates may apply. Reply STOP to opt out. See our and for details.Enter number to receive text messages LocationAddressCityStatesZIP CodeResume/CV *NameUpload FileOrCover LetterNameUpload FileOrRecent Job TitleRecent EmployerClinical Master's Degree with Independent License (LICSW, LMHC)?*Do you gave experience supporting individuals with mental health recovery?*Do you have experience in a supervisory or clinical leadership role?*I was referred to this position by a current employeeWho referred you?Enjoy Excellent BenefitsServiceNet offers a generous benefits package for full-time employees, with pro-rated benefits for part-time staff.We're dedicated to your well-being and want to help you grow professionally, with many opportunities to advance and thrive as part of our team.Paid Vacation Leave, Sick Leave, Holidays, & Personal Leave403(b) Retirement Plan (with contributions made by ServiceNet)Health Insurance, Dental Insurance, FSA, Employer Paid Life, & Disability InsuranceDiscounted Auto and Homeowner's InsuranceContinuing Education & Loan Forgiveness Opportunitiesp
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