Sr. Director of Product Management, AI & Intelligent Solutions

Salesforce

  • New York City, NY
  • Permanent
  • Full-time
  • 9 days ago
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category ProductJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.OverviewWe’re looking for a senior product leader who can transform how Salesforce and it’s customers work by turning our world-class AI capabilities into innovative, high-impact experiences. This role is about applying AI to solve complex business problems, unify workflows across our products, and accelerate value for customers.
You will work with a small, fast-moving team that thrives on experimentation, rapid iteration, and executing bold ideas. We ship production ready MVPs in months, not years, and measure success by the impact we create. If you love working like a startup inside a global leader—and you’re motivated by turning vision into tangible results—this is your stage.Why Join UsWe operate like an innovation lab inside Salesforce—moving quickly, taking smart risks, and building products that shape the future of work. You’ll work on high-visibility initiatives, partner with leaders across the company, and have the freedom to bring bold ideas to life. If you’re passionate about turning AI potential into real-world impact, we want to talk to you.What You’ll Do
  • Develop a product vision & strategy for AI-powered experiences across Salesforce with a focus on speed to market, measurable outcomes, and customer delight
  • Leverage Salesforce’s AI and platform capabilities to design, prototype, and ship new user experiences that address pressing customer challenges
  • Identify emerging AI trends and technologies and champion their adoption to deliver a significant impact
  • Lead rapid experimentation to validate ideas and drive product-led growth, using data and insights to refine solutions
  • Partner across Salesforce to unify experiences, improve product integrations, and champion new capabilities for SMBs and enterprise customers alike
  • Influence without authority work across product, design, engineering, operations, sales, and customer success to align priorities and deliver integrated solutions
  • Engage directly with early adopters and customers to gather feedback, test concepts, and uncover new opportunities
  • Represent the team and vision to executives, internal partners, and at industry forums with clear storytelling and executive presence
  • Build and mentor a high-performing team that thrives in ambiguity, values experimentation, and prioritizes impact over process
Key Requirements
  • 10+ years of experience in product management, including 4+ years in leadership roles delivering large-scale, high-impact digital products
  • Deep understanding of artificial intelligence, machine learning, and their applications in operational settings
  • Deep knowledge of modern AI/ML techniques, including generative AI, predictive AI, Natural Language Processing (NLP), large language models (LLMs), vector search, semantic embeddings, and retrieval-augmented generation (RAG)
  • Experience applying AI in enterprise SaaS or consumer products — using existing capabilities like generative AI, predictive models, or conversational interfaces to solve real problems
  • Strong product execution skills: taking concepts from 0 to 1, iterating fast, and scaling what works
  • Exceptional collaboration and influence skills across diverse teams and stakeholders
  • Data-driven mindset with the ability to set measurable goals, interpret results, and pivot as needed
  • Comfort with ambiguity and the agility to adapt to shifting priorities in a fast-paced environment.
  • Bachelor’s degree or better in a technical discipline (MBA or technical graduate degree a plus)
Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $251,900 to $384,100.For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.

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