Coffee House Attendant
- Pittsburgh, PA
- Permanent
- Full-time
- Providing excellent customer service to all guests.
- Taking beverage and food orders in a professional manner.
- Answering guest questions about menu items.
- Brewing gourmet coffee and other specialty beverages.
- Sell sandwiches, snacks, espresso, and specialty beverages.
- Up selling and suggestive selling of items.
- Accurately processing cash, credit, check transactions and maintaining a balanced bank.
- Communicate with the culinary team when more product is needed.
- Knowledge of food menu and wine list (when applicable).
- Stock condiment trays, coffee station, display cases, and refrigerators.
- Clean the area as needed and at the end of the shift.
- Handle all checks and cash according to procedures.
- Printing of reports at the end of the shift and banking out.
- Attend all designated staff meetings and training sessions.
- Be familiar with all property amenities and other restaurants.
- Know and adhere to all liability laws.
- Respond to any reasonable task as assigned by supervisor or manager.
- Complete other duties assigned by manager and/or supervisor.
- Must have a flexible availability, including weekends and holidays, and early morning shifts.
- Previous customer service experience is required; relevant barista or food and beverage experience is preferred
- Must have excellent communication skills both in person and on the phone.
- Must be able to bend, push, pull and stand for extended periods of time.
- Must be able to lift at least 30lbs.
- Must have a current Servsafe Certification
- Must have a current RAMP Certification