Admissions Coordinator

• Knowledge of long-term care patient needs
• Fully vaccinated against COVID-19 including Booster shots
• Requires mental maturity to deal with fast-paced work environment
• Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly and/or emotionally upset, and/or memory impaired
• Must be able to manage resident behavior that includes verbal outbursts, combative behavior, striking out, and memory impairment
• Ability to speak Spanish or any other non-English language helpful but not required
• Must be aware of and understand the needs of the residents

• Complies with the facility’s attendance policy requiring regular, reliable, and punctual attendance
• Provides tours of facility, explains services, and distributes brochures
• Performs rounds every morning to assure vacant rooms are presentable during tours
• Determines primary and secondary payers. Obtains all pertinent documents, and prepares and types Admission Agreement
• Medicare: Verifies coverage for Part A & B. Obtains copy of resident’s Medicare card. Verifies available days, identifies prior stay, and secondary payer. Collects co-insurance on Private Pay patients
• Medi-Cal: Verifies eligibility; determines and collects share of cost, obtains TARs and Medi-Cal plastic ID card
• SSI: Notifies SSI of admission and assists in application for long-term care. o HMO: Verifies plan coverage, obtains authorization, number of days covered and copy of card. Verifies payer name and billing address, level of care, and determines co-payment
• Working with resident’s family or responsible party, obtains signatures on consent forms and assists in state and regulatory application process
• Initiates TARs on the day of admission on all patients with Medi-Cal coverage even if they are admitted under Medicare
• Educates social service and office staff on admitting functions to maintain admitting flow while Admitting/Marketing Coordinator is performing external marketing function
• Takes inquiries in completing the forms contained in the resident’s financial folder and admission packet
• Participates in admissions and rehab meetings
• Assists in calling hospital for referrals and daily follow-up
• Coordinates with case managers, discharge planners, and social workers from referral source to ensure smooth transfer of residents
• Conducts a tour of the facility as needed for discharge planners and families
• Informs nursing and other department managers of potential admissions
• Tracks HMO patient’s length of stay and progress
• Follows up with family members during placement on discharge status
• Participates in the internal quarterly quality assurance program
• Other duties as assigned by the Administrator

Longwood Manor