
Manager Sales Development
- Rochester, NY
- $75,000-85,000 per year
- Permanent
- Full-time
- Lead and develop a team of Sales Development Reps (SDRs), focusing on recruitment, training, coaching, and performance management to drive exceptional results.
- Develop and implement innovative outbound sales strategies to accelerate revenue growth and exceed performance targets.
- Identify and implement ongoing improvements in the areas of process, efficiency, and productivity.
- Track key sales development metrics, analyze team performance against established goals, and provide regular, insightful reports to senior management.
- Foster a high-energy, collaborative, and results-oriented team culture focused on motivation, accountability, and continuous improvement.
- Mentor the Sales Development Representatives to effectively apply company strategies, aligning individual goals with team objectives to foster a high-performance culture.
- Continuously enhance cold-calling, prospecting, and email outreach techniques to improve conversion rates and pipeline impact.
- Provide constructive feedback to managers during quarterly business reviews, focusing on team results, successes, and actionable plans for improvement.
- Collaborate with the Marketing team to craft impactful outreach campaigns and messaging that resonate with target customer profiles.
- Stay up to date with industry trends, challenges, and innovations in the HCM space to refine outreach strategies and messaging.
- Lead regular weekly and monthly team meetings to review progress, share best practices, and establish clear action plans for success.
- 5+ years of experience in sales development, inside sales, or a similar role, preferably in SaaS or B2B technology.
- Proven ability to lead, develop, and advance direct reports into higher roles within the organization.
- Expertise in optimizing outbound sales development processes, from lead generation to qualification, with a track record of implementing best practices that drive growth.
- Proven ability to coach, mentor, and develop SDR managers and teams, including recruiting, onboarding, and providing ongoing training to ensure team members meet their goals and grow professionally.
- Skilled in developing and analyzing performance metrics and KPIs, with experience using data to drive decision making and continuous improvement.
- Proficient in Sales Development tools such as Salesforce, SalesLoft, ZoomInfo, Sales Navigator and Nooks, with deep understanding of their capabilities.
- Ability to adapt to changing market conditions and evolving business needs, with a proactive approach to embracing and driving innovation.
- Role requires close partnership with aligned Sales leadership.
- Excellent communication, negotiation, and presentation skills.
- Bachelor's degree in business, marketing, or related field.
- Consistent in-office presence with flexibility for occasional remote work.
- Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
- Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously