Clinical Supervisor (RN - Hybrid)
Acentra Health
- Greensboro, NC
- $80,000-85,000 per year
- Permanent
- Full-time
- Ensures high program quality by supporting contract compliance through overseeing assignment and completion of assessments.
- Performs chart reviews of assigned assessors as part of KEPRO’s quality program.
- Improves program staff performance through coaching of staff to meet all professional and contractual obligations.
- Improves program staff skills by collaborating with Clinical Manager and program leadership to assure provision of clinical training opportunities and clinical consultation, as needed. Assists with problem-solving on clinical and contract-specific issues.
- Always maintains medical records confidentiality through proper use of computer passwords, maintenance of secured files, adherence to HIPAA polices.
- Collaborates with administrative support staff, field-based assessors, Clinical Manager and other internal and external resources to assure timely submissions of all assessments.
- Utilizes proper telephone etiquette and judicious use of other verbal and written communications, following KEPRO policies, procedures, and guidelines.
- Actively cross-trains to perform duties of other positions within the KEPRO office to provide a flexible workforce to meet client/consumer needs. This includes Local Care Administration program duties.
- Provides leadership in support of or in the absence of the Clinical Manager.
- Active, unrestricted NC Licensed Clinical Social Worker (LCSW) or NC Registered Nurse (RN) license.
- Master’s degree in social work or bachelor’s or above for RN.
- 5+ years of clinical experience
- 2+ years of recent experience working with mental illness.
- 2+ years of supervisory and/or management experience.
- Experience with geriatric populations preferred.
- Strong clinical assessment and critical thinking skills required.
- Ability to coach team of remote field assessors to meet contract requirements.
- Knowledge of the organization of medical records, medical terminology, and disease process required.
- Medical record abstracting skills required.
- Excellent verbal and written communication skills required.
- Leadership skills and the ability to work in a team environment.
- Flexibility and strong organizational skills needed.
- Must be extremely proficient in Microsoft Office (particularly Word, Excel, and Outlook) and web-based clinical documentation tool navigation.