
Manager, Partnership Infrastructure
- Spring House, PA
- $100,000-172,500 per year
- Permanent
- Full-time
The Manager, Partnership Infrastructure reports into the Director, Partnership Infrastructure within Global Development Partnerships and will be responsible for supporting and executing processes that ensure consistent value creation, enable robust data insights and overall delivery across Partnerships accountabilities. The focus of this role is to support the implementation and execution of formal governances, standardized processes, transparent metrics, and traceable documentation for the partnerships to succeed. This role also creates related guidance, tools and templates (standards) to internal and supplier clinical teams to aid in improved oversight of suppliers.You will be responsible for:
- Partnership Operations:
o Execute core business processes and standards within the partnership framework
o Track and report key data metrics and KPIs
o Participate in continuous improvement and operational excellence initiatives (within Partnerships and cross-functionally)
o Draft and manage finalization of central communications and central stakeholder engagement initiatives
- Data Focus:
o Leverage data sources to provide data-driven insights to support decision-making and improved partnership execution
- Documentation, Issue Management & compliance:
o Develop and maintain Partnerships owned training
o Support the execution of tracking and measuring issues, ensuring transparency into provider responsiveness; oversee the creation and maintenance of an oversight evidence library: metrics, governance, escalations, CAPAs, and inspection/audit findings
o Provide centralized support of quality related activities and deliverables, including the collection, analysis, and reporting of performance, compliance and inspection readiness data, and provider issue/escalation data for all in scope providers; provide central coordination for audit and inspection requests to PartnershipsQualifications / Requirements:Education:
- A minimum of a Bachelor's Degree is required, preferably in a business or scientific field
- A minimum of 6 years of related industry experience
- Proficient in adapting to various required tools/systems to drive strategy
- Experience with project management and/or change management
- Excellent verbal and written communication skills
- Proficient in MS Excel and MS PowerPoint
- Demonstrated ability to work with internal J&J stakeholders and external suppliers in a productive and collaborative manner; Ability to collaborate cross-functionally
- Candidate should be agile and able to adapt to evolving business priorities
- Ability to work in a global matrix/remote environment
- Ability to travel domestically and/or internationally (~10%)
- Ability to manipulate data via pivot tables, v-lookup, etc.
- Continuous improvement capabilities
- Clinical Operations experience
- Quality management experience in risk & issue management and inspection readiness
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year