Manager Information Technology Services 1 (Information Security), ref #Roch27
- New York City, NY
- $106,898-131,665 per year
- Permanent
- Full-time
The incumbent will participate in and manage efforts in conducting investigations of cyber security events reported by state and local government entities and other sources. Event response efforts include incident identification, assessment, quantification, reporting, communication, and monitoring. The candidate is responsible to provide investigation of correlated security event feeds and the appropriate triage, escalation, and coordination with other NYSOC team members. The incumbent will participate in the technical and process direction of the NYSOC, provide direction to analysts, and act as a liaison to other teams within NYS.
Due to the necessary technical support duties of this position in a 24/7 operation, the incumbent may be required to work various shifts such as weekends and/or nights/evenings.Duties include, but are not limited to:
- Function as a shift lead in the NYSOC, providing support and direction for analysts and coordination efforts across multiple teams.
- Oversee the efforts related to security event monitoring and response including the tracking, documentation, analysis, and escalation of cyber events activities.
- Maintain schedules and shift assignments effectively to ensure NYSOC staffing needs are met.
- Lead the efforts to identify and communicate trends within the NYSOC operations and activity, escalating appropriately to management and stakeholders.
- Conduct team and shift turnover activities to ensure continuity of operations throughout the NYSOC.
- Oversee technical delivery, assessing and continually improving output and ensuring processes developed and adhered to drive operational excellence.
- Provide constructive input and feedback to appropriately tune the detections and performance of multiple security tools such as endpoint detection and response (EDR), security incident and event management (SIEM), and security orchestration, automation, and response (SOAR) to increase the quality of generated alerts.
- Provide constructive input and feedback for the development, maintenance, and adherence to standard operating procedures.
- Create technical reports and executive summaries related to cyber security incidents and events. Provide detailed metrics reports for executive management.
- Develop and deliver presentations regarding emerging cyber threats as needed.
- Provide training, guidance, and act as a mentor to subordinate team members. Maintain an adequate level of current knowledge and proficiency in cyber security through annual Continuing Professional Education (CPE) credits directly related to the field.
- Perform the full range of supervisory responsibilities and additional duties as assigned.
Non-competitive: Seven years of information technology, cybersecurity, or information assurance experience*, including one year at the supervisory level.
*Substitutions:
A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor's substitutes for two years of required experience.An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor's degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.A master's degree or higher in computer science or related field substitutes for one year of required experience.Preferred Qualifications:
The ideal candidate would possess one or more of the following preferred qualifications:
- Certifications in one or more of the following:
o Cyber Threat Intelligence (e.g., GCTI, CTIA, CCIP, GOSI)
o Information Security Management (e.g., CISSP, CISM, CCISO)
- 4+ years' experience in one or more of the following:
o Conducting log analysis (e.g., firewall logs, DNS logs, proxy logs, IDS/IPS logs)
o Using SIEM technologies to support in-depth investigations
- 2+ years' experience in one or more of the following:
o Participating in cyber incident response
- Strong understanding of enterprise IT environments, including but not limited to system administration, network architecture, operating systems, endpoint detection and response tools, and network-based security solutions (e.g., IDS/IPS, firewalls).
- Strong understanding of the foundations of Information Security, such as the CIA triad, information classification, identity and access management, risk management, vulnerability management, secure architecture and engineering, network security, software development security, etc.
- Excellent oral and written communication skills including the ability to clearly articulate information technology and information security concepts to a varied audience to facilitate wide understanding.
- Demonstrated critical thinking, problem solving and analytical skills.
Holiday & Paid Time Off
- Thirteen (13) paid holidays annually
- Up to Thirteen (13) days of paid vacation leave annually
- Up to Five (5) days of paid personal leave annually
- Up to Thirteen (13) days of paid sick leave annually for PEF.
- Up to three (3) days of professional leave annually to participate in professional development
- Eligible employees and dependents can pick from a variety of affordable health insurance programs
- Family dental and vision benefits at no additional cost
- New York State Employees' Retirement System (ERS) Membership
- NYS Deferred Compensation
- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
- Public Service Loan Forgiveness (PSLF)
- And many more.
Some positions may require additional credentials or a background check to verify your identity.Some positions may require additional credentials or a background check to verify your identity.