
Submission Processing Lead – Digital Extraction, Validation & Submission
- Washington DC
- Permanent
- Full-time
- Lead all post-scan processing operations across 90M+ annual submissions.
- Create, conform, and update (as required) standard operating procedures across numerous groups of vendor processing groups.
- Oversee structured data extraction pipelines from scanned images, including OCR, ICR, and classification models.
- Drive performance and tuning of AI/ML models, including monitoring field accuracy, misclassification rates, and rejection causes.
- Validate outputs (XML, JSON, metadata) against client provided schemas and business rule sets, coordinating updates as needed.
- Ensure compliance with critical quality standards.
- Coordinate with the Functional Lead to test against evolving IRS style sheets and validation logic.
- Monitor submission packaging and delivery to client systems.
- Monitor rejections, ingestion failures, and transmission logs; implement remediation, resubmission, and root cause analysis.
- Manage performance reporting and support client audits or quality assessments related to digital submission fidelity.
- Maintain alignment with compliance requirements and support data reconciliation procedures.
- Bachelor's with 12+ years (or commensurate experience).
- 8+ years in digital processing, forms automation, or data validation roles, ideally in a federal or regulated industry.
- Demonstrated experience leading high-volume OCR/ICR data extraction and transformation operations.
- Hands-on experience tuning or evaluating AI/ML models for document parsing, classification, or entity recognition.
- Strong grasp of quality assurance principles, including statistical sampling, validation controls, and audit trail requirements.
- Experience interfacing with submission gateways and managing secure data transmission protocols.
- Knowledge of XML/JSON formatting, and file packaging for secure transmission.
- Experience working alongside software architects, product managers, and QA analysts in integrated workflows.
- Exposure to Cloud environments and FedRAMP certification programs.
- During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during each interview
- During the Hiring Process
- Enhanced Biometrics ID verification screening
- Background check, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment