Quality Manager

• Lead cross-functional project teams to implement continuous improvement activities.
• Deliver practical, hands-on training to company personnel at all levels in various ITW toolbox and continuous improvement concepts, tools, and methods.
• Lead continuous improvement project steering committees. Work with project leaders to communicate project scope, status, and results to Business Unit Manager. Identify and escalate project roadblocks, as necessary.
• Ensure sustained improvement by creating documents, such work instructions, process maps and standard work document.
• Directly involved in supporting process improvements and changes by providing technical support in the form of process evaluations, time studies, layout designs, etc.
• Apply a structured problem-solving mechanism, such as 8D or 5-why analysis to business problems, driving to root causes and ensure corrective actions are robust.
• Interface with continuous improvement engineers at other ITW locations to share best practices and coordinate project efforts.
• Must be able to work effectively with and communicate well with employees at all levels of the company.

• Support all released products and manage product design changes for the entire product life cycle (from launch through obsolescence).
• Assign resources to engineering projects and develop a system to evaluate the priority of projects.
• Ensure that new designs meet acceptable Design for Manufacturability (DFM), Testability (DFT), and Assembly (DFA) through close engagement with new product development teams.
• Manage pilot builds and provide feedback to the design teams that seek to improve the quality and reliability of new products.
• Establish and maintain the factory production layout using sound Lean manufacturing techniques.
• Develop, maintain, and improve production documentation, manufacturing equipment, and product testing methodology.
• Support with the customer escalation process to ensure that issues are resolved in an effective and timely manner.

• Ability to work with supply chain team in a fast-paced environment to take necessary actions based on EOL notifications and components availability.
• Process driven with the ability to create and modify critical business processes to meet the ever-changing business needs.
• Lead continuous improvement activities with a focus on safety, quality, cost reduction, and efficiency.
• A positive attitude focused on understanding, anticipating, and responding to the needs of our customers, both internal and external to the department and organization.
• Exceptionally self-motivated and directed. Results oriented. Sets high goals for personal and team accomplishment.
• Strong coach with the ability to hire, develop and retain a diverse pipeline of great talent. Direct experience of managing and developing a team of highly capable employees.
• A global mindset. Must be culturally aware and be able to build constructive and effective relationships across the organization.
• Excellent verbal, written, interpersonal, communication and presentation skills with the ability to present at all levels of the organization.

• Use 80/20 thinking to continuously analyze processes and identify actions to reduce complexity in finance and manufacturing.
• Clear and Concise / Articulates Business Strategies and Performance
• Perform any other duties as assigned by the Business Unit Manager

• Develop and lead professionals focused on profitable growth, improving customer satisfaction and simplifying business processes.
• Ensure ITW Toolbox and 80/20 culture is fully embedded within the team
• Identify, lead and develop talent in order to maximize individual, team and organizational effectiveness in meeting company goals. This may include: selecting and on-boarding talent; communicating effectively to foster a culture of engagement, cascading vision, creating goal alignment, and coaching through feedback, development planning and performance management.
• Use personal influence skills rather than position power to persuade others and gain support.
• Champion the effective use of change management principles, strategies and techniques to plan, implement and evaluate change.
• Builds a strong pipeline of talent to ensure a diverse high performing organization.
• Use appropriate interpersonal styles and techniques to gain acceptance of ideas and plans. Coaches through feedback, development planning and performance management
• Lead a change management process to build organizational capability to sell solutions using a consultative approach.
• Identify, develop and monitor development plans for direct reports and high potential leaders.

• BS/BA degree in Engineering related field required, preferably within a manufacturing organization. MBA is not required but is a plus
• 6+ years of demonstrated experience in Engineering, Continuous Improvement & Quality. Automotive experience is strongly preferred.
• Demonstrated ability to be the business partner/advisor to the Business Unit Manager. Strong influence and collaboration skills.
• Experience in manufacturing environment, translating KPIs into immediate improvement actions, decreasing costs/increasing revenue.
• Partnering with leadership and influencing strategic initiatives.
• Demonstrated ability to remain objective and independent as a guardian of good business practices and controls while also able to troubleshoot and manage the risks inherent in growth initiatives that support division strategies.
• Strong IT knowledge with excellent computer skills
• Customer centric, always bringing forth the Customer’s perspective.
• Ability to shift priorities, demands and timelines through analytical and problem-solving capabilities.
• Ability to partner with leadership and influence strategic initiatives.
• Travel Requirement

• While performing the duties of this job, the employee is exposed to a manufacturing environment including repetitive motion, bending, lifting, twisting, crouching, reaching, pushing and/or pulling.
• Ability to stand, walk, or sit for long periods of time.
• Ability to perform repetitive motion type tasks regularly such as walking, typing, using fingers and hands.
• Ability to regularly lift and/or move up to ten (10) pounds and rarely lift up to fifty (25) pounds.
• The ability to wear personal protective gear (safety shoes and glasses)
• Ability to communicate with others to exchange information.
• While performing the job functions of this position, the employee will have exposure to an environment near powered motor vehicles, power tools, and automated assembly fixtures.

Illinois Tool Works