TEMPORARY Discharged Patient Navigator (12 Week Assignment)
- Fresno, CA
- Temporary
- Full-time
- Assist TCD to develop outreach and education list.
- Provide education and outreach to external entities developed mutually with TCD.
- Round in ED, jail and other settings routinely during weekdays: check in with other settings to see if there are pts eligible for MAT.
- Maintain required data for referrals provided as well as outreach/education activities engaged in.
- Available on-call for MAT linkage during regular hours if not present in ED or jail
- Describe program and principles of OUD MAT to external entities
- Obtain consent for participation and complete MAT intake forms
- Assess readiness using the ‘Stages of Change Model’
- Assess for co-occurring substance use or psychiatric disorders and/or concurrent medical conditions
- Confirm and/or assist to establish insurance status
- If uninsured, connect patient with financial counseling service
- Identify resources for OUD MAT, assist with making follow up MAT appointments
- Assess and address any barriers to attending follow up appointments (transportation, contact phone # availability for appt reminders, shelter needs, etc). Engage social services to assist with any of these issues as needed.
- Communicate with ED jail providers to inform them of MAT follow up plan including scheduled appointments.
- After discharge from ED or release from jail, on the day prior to follow up appointment contact patients to remind them of their follow up appt.
- Ability to handle stressful situations and interact with others using excellent communication techniques.
- Must be present during working hours at the office for in person meetings and access to a computer without violating company policy.
- Other duties, as assigned
- Nonjudgmental, energetic, positive approach to assisting patients with SUD
- Understanding of SUD as a disease and the role of MAT in OUD treatment.
- Exceptional oral and written communication skills are required. Must be proficient in Microsoft Office including, Word, Excel and MS Project.
- Proven ability to meet deadlines and possess strong analytical and organizational skills in managing multiple projects in different consecutive stages.
- Must be able to operate effectively in a fast-paced environment in which attention to detail and audit-trail documentation must be maintained in the face of multiple competing demands for your time. Developing a positive rapport with clients, vendors, subcontractors and employees and maintaining business partnerships is critically important.
- Compliance with accepted professional standards and practices
- Initiative to take charge of unforeseen situations, solve problems and adjust to schedule changes
- Satisfactory references from employers and/or professional peers
- Satisfactory criminal background check
- Satisfactory drug screen.
- 401K Retirement Plan
- Accrued Sick Time
- Candidate Referral Program
- BayMark University Learning