
Senior Manager, Business Development & Key Accounts
- Waukesha, WI
- $140,000-185,000 per year
- Permanent
- Full-time
- Develop new opportunities by researching the territory and revisiting dormant accounts to identify potential customers through efficient prospecting and discovery; Screen and identify opportunities that fit the company's strategy and objectives developing those prospects through pre-sales, negotiation, and support phases.
- Identify opportunities to introduce and improve business processes and practices, helping the organization to expand market share and growth.
- Understand and align with the market drivers and strategy of major customers, while also providing feedback to the management team that will help inform the company's strategies for growth.
- Monitor market conditions, and the competition, to increase market share and maximize business opportunities.
- Collaborate with the supporting functions of the business along including operations leaders to develop, implement, and drive strategies for customer success and satisfaction. Be a key agent for driving customer engagement within the organization.
- Capitalize on opportunities to mentor and coach less tenured team members in the organization.
- Strategically manage growth at existing and new/developing accounts. Develop broad and deep relationships with customers' management, procurement and engineering staff.
- Create and execute strategies in pricing and technical offerings based on a well-defined value proposition.
- Move to position as value provider rather than commodity supplier and where appropriate, drive to achieve "Trusted Advisor" status – ensuring that the company remains first choice for any development projects requiring our engineered solutions.
- Secure new opportunities by developing complete understanding of customer needs and overseeing the support of solutions developed by Engineering. Manage the delivery of solutions including in-person presentations, calling on necessary support from other departments when required.
- Provide regular and insightful customer and market feedback to the management team for business and market planning.
- Maintain an understanding of competitive landscape and position and implement the appropriate pricing strategies.
- Regularly acquire and submit forecast information based on customer business indicators and planning.
- Utilize lean techniques for analyzing and improving process/workflow to continually improve service delivery.
- Bachelor’s degree in engineering. Other degrees may be considered with relevant work experience.
- 15+ related experience in business development roles in related engineered products industry, with preference for turbomachinery and OEM sales experience.
- Demonstrated ability to build and maintain business relationships to grow market share and ensure “Trusted Advisor” status.
- Technical knowledge of principles and methods for showing and promoting products or services.
- Collaborative style with unquestioned integrity with the ability to bring a high level of energy and enthusiasm across the team. Demonstrated ability to inspire and develop collaboration amongst cross-functional teams.
- Excellent written and oral communication skills coupled with the ability to manage a consultative business development process.
- Excellent organizational skills to meet goals and set priorities.
- Proficient with Microsoft Office suite including its use for commercial data analysis.
- Strong analytical and problem-solving skills.
- Abily to travel domestically up to 50% of the time.
- Experience with sales in turbomachinery applications, rotating equipment (pumps, compressors, turbines, etc.) or reciprocating compressor components preferred. Ideal industry experience would include Oil & Gas and/or Power Generation.
- Existing relationship with oil and gas, power generation, marine, or other industrial manufacturers.
- Experience in an environment of continuous improvement that includes the use of tools such as process analysis, Kaizen, and Lean techniques.